Complimentary Employee Parking + Complimentary Employee Meal during shift + Employee Hotel Discounts, Hiring Bonus, quarterly bonus
RESPONSIBILITIES
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Ensure an outstanding guest experience for all who chose to dine at our restaurants and cafe
- Hire, train, coach and develop restaurant and café teams, including assistant managers, supervisors, servers, hosts, baristas, bartenders and server assistants
- Write and manage schedules to maximize service and minimize excessive labor expense
- Respond efficiently and professionally to guest concerns, then communicating and problem solving to prevent repeated mistakes
- Ensure compliance with sanitation and safety regulations
- Promote the brand in the local community through word-of-mouth and restaurant events
- Create reports on weekly, monthly and annual revenues and expenses, and provide assistance with budgeting and forecasting
REQUIREMENTS
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At least 1 years of work experience as a hotel or restaurant supervisor or similar role
- Proven history of creating a positive work environment and providing feedback to encourage superior guest service
- Extensive food and beverage (F&B) knowledge, with ability to remember and recall ingredients and dishes to inform customers and wait staff
- Passion for training and developing others
- Familiarity with restaurant management software, like OpenTable and Silverware
- Strong leadership, motivational and people skills
- Acute financial management skills
- Ability to read, write and speak English
- Ability to stand and walk for up to 8 hours at a time
- Ability to carry at least 30 lbs.
