Job Title:
Field Service Manager
Location:
Dallas, TX
Department:
Installation
Work Environment:
Field-Based
Employment Type:
Full Time
Exempt
Republic Elite is a market leader in the multifamily interiors space and maintains its leadership position by delivering turnkey solutions that fulfill the ever-evolving expectations of community living.
Each of our team members represents the best talent within their discipline, bringing a unique point of view to the table. We are committed to fostering a diverse, inclusive workforce. We come from a multitude of backgrounds, and we value a variety of ideas and perspectives. As manufacturers, estimators, installers, interior designers, brand strategists, information management experts, accountants, marketers, human resource professionals, and more, we are committed to Republic Elite’s vision of manufacturing and installing superior budget friendly cabinets and countertops for our multifamily clients and communities across the USA.
Position Summary:
The Field Service Manager serves as the central point of contact between customers, vendors, and internal teams, overseeing multiple installation projects simultaneously within an assigned territory. This role demands a highly organized and proactive leader who can anticipate challenges, resolve issues quickly, and keep projects moving forward without losing sight of the customer experience. Building and maintaining strong relationships across all stakeholders is critical, as this position bridges the gap between the field and internal departments. The ideal candidate is a self-driven professional who thrives in an independent, fast-paced environment and takes pride in delivering quality results from the kickoff project through final installation.
Essential Duties and Responsibilities:
Coordinate installation project with customer.
Approve and submit subcontractor invoices/draws for payment.
Anticipate and resolve customer issues.
Build and maintain constructive relationships with customers, sales, and administration.
Maintain strong visibility on job site
Qualifications – Required
Self-motivated with strong interpersonal communication skills.
Problem solving and organizational skills.
Great customer service.
Proficiency in MS software.
Project management and planning
Flexibility in approach to different types of business problems and a willingness to change course to avoid project setbacks
Able to create and establish structure and process across cross-functional teams
Experience working independently
Collaborative, Adaptable, Creative, Honest, Positive
Represent Republic Elite with pride and integrity.
Provide a favorable customer experience from initial contact through installation.
Promote and enable constructive communication between departments.
Follow all safety and environment regulations.
Valid driver’s license
Ability to travel up to 50%.
Qualifications - Preferred
An understanding of carpentry, building, and contracting is preferred.
Physical Requirements:
Ability to stand, walk, and move throughout active construction job sites for extended periods
Frequently required to climb ladders, balance on uneven surfaces, and navigate active construction environments
Ability to bend, stoop, kneel, and crouch when conducting job site inspections and walkthroughs
Ability to regularly lift, carry, and move objects weighing up to 50 pounds
Occasionally move or reposition tools, equipment, or materials as needed on job sites
Compensation:
Final compensation will be determined based on factors such as location, experience, and skills.
Benefits:
Eligibility is based on employment status and length of time in role.
Medical, dental, vision insurance (cost & coverage details provided upon enrollment)
Retirement plan (Traditional 401k and Roth 401k) with company match
Employer paid Basic Life and AD&D insurance
Employer paid Long-Term Disability
Paid time off (including vacation and sick leave in accordance with applicable state and local laws)
Paid holidays
Reasonable Accommodation:
We provide reasonable accommodation to qualified applicants and employees with disabilities and to employees with sincerely held religious beliefs, in accordance with applicable law. If you need assistance during the application process, please contact
[email protected].
EEO Statement:
Republic Elite Holdings, LLC is an Equal Opportunity Employer committed to creating an inclusive environment for all employees and applicants. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity or expression, national origin, age, disability, genetic information, marital status, veteran status, or any other status protected by applicable federal, state, or local law. We also prohibit retaliation against individuals who raise concerns or participate in investigations.
