Front Desk Receptionist – GS Group (GS Granite World Inc.)
Location: SAVAGE , MINNESOTA
Schedule:
- Monday–Friday: 9:00 AM – 5:00 PM
- Saturday: 10:00 AM – 2:00 PM
Job Summary
GS Group, a leading natural stone wholesale distribution company, is seeking a professional, energetic, and highly organized Front Desk Receptionist to serve as the welcoming face of our organization. This role is essential in ensuring smooth daily operations, exceptional customer service, and efficient communication with clients, suppliers, and internal staff.
You will manage front desk activities, handle multi‑line phone systems, assist clients with stone selections, process invoices and payments, and support administrative functions across the office. This paid position offers an excellent opportunity to grow your administrative and customer service skills within a dynamic, fast‑paced team environment.
Key Responsibilities
Front Desk & Client Interaction
- Greet all visitors, clients, and contractors with professionalism and warmth.
- Assist walk‑in customers in selecting natural stone products for countertops and other projects.
- Maintain a clean, organized, and welcoming reception area.
Communication & Coordination
- Answer, screen, and direct incoming calls using a multi‑line phone system.
- Respond to customer inquiries via email promptly and professionally.
- Manage appointment scheduling and coordinate calendars for staff and management.
- Provide accurate information regarding products, inventory, pricing, and order status.
Administrative & Office Support
- Create invoices, process orders, and receive payments from clients (card, cash, or e‑transfer).
- Perform daily clerical duties including filing, proofreading, data entry, and document management.
- Maintain and update customer records using Microsoft Office and internal software systems.
- Support office operations such as supply inventory, mail handling, and basic bookkeeping tasks using QuickBooks or similar software.
Wholesale Distribution Support (Industry‑Specific Duties)
- Assist with order processing for contractors, fabricators, and retail clients.
- Coordinate with warehouse staff regarding order pickups, deliveries, and inventory availability.
- Prepare daily order logs, customer pickup sheets, and basic inventory tracking.
- Ensure accurate communication between sales, warehouse, and management teams.
- Provide exceptional customer service to both walk‑in clients and wholesale partners.
Qualifications
- Computer Skills: Proficiency in Microsoft Office 365 (Word, Excel, Outlook) is essential.
- Communication Skills: Excellent spoken and written English.
- Customer Service Experience: Required; must demonstrate professionalism and responsiveness.
- Sales Experience: Considered an asset, especially in retail or building materials.
- Technical Skills: Familiarity with QuickBooks or similar bookkeeping software.
- Organizational Skills: Ability to multitask effectively in a fast‑paced environment.
- Detail‑Oriented: Strong accuracy in data entry, invoicing, and record management.
- Bilingual Ability: An asset for serving diverse clients.
Benefits
- Medical Coverage: Eligible after 120 days of employment. GS Group is committed to supporting the well‑being of our team through comprehensive benefits.
Company Culture
At GS Group, we pride ourselves on fostering a collaborative, customer‑focused environment. Our team is passionate about helping clients find the perfect stone for their projects, and we value professionalism, teamwork, and a positive attitude in everything we do.
Join Our Team
Become part of a vibrant, growing company where your organizational skills, friendly demeanor, and commitment to customer service will make a lasting impact. We look forward to welcoming a dedicated professional to our front desk team.
How to Apply
Please send your resume and driving record (MVR) to: [email protected]
Subject Line: Front Desk Receptionist, Savage, MN
Pay: $18.00 - $21.00 per hour
Benefits:
Work Location: In person
