Overview
The Property & Compliance Specialist is responsible for assisting FNHS in the daily operations of affordable housing properties while ensuring compliance with applicable housing regulations and company policies. This role oversees leasing activities, tenant relations, rent collection, compliance documentation, property inspections, and coordination with maintenance staff and contractors.
Essential Duties & Responsibilities Property Management
- Show rental units to prospective tenants
- Screen applicants and process leasing paperwork
- Maintain waitlists and applicant files
- Coordinate move-ins and move-outs
- Conduct move-in/move-out inspections
- Collect rent payments and monitor delinquent accounts
- Maintain accurate tenant ledgers and property records
Compliance & Administration
- Ensure compliance with Fair Housing laws and affordable housing program requirements
- Maintain tenant certifications and recertifications
- Enter and maintain accurate records in Yardi property management software
- Assist with property budgets and operational reporting
- Maintain financial transaction records, deposits, and accounting logs
- Attend community meetings related to assigned properties
Maintenance Coordination
- Coordinate with maintenance staff and contractors regarding work orders and unit turnovers
- Inspect properties daily for safety, cleanliness, and maintenance concerns
- Monitor common areas, hallways, laundry rooms, grounds, and lighting
- Assist with scheduling inspections and maintenance notices
Resident Relations
- Maintain professional and courteous communication with residents and applicants
- Address tenant concerns and assist with conflict resolution
- Maintain a clean and organized office environment
- Foster a safe and welcoming living environment for residents
Qualifications What We’re Looking For
We are looking for someone who is dependable, detail-oriented, and enjoys being part of a team. The ideal candidate enjoys working with people while also being comfortable handling compliance-related responsibilities, learning systems, and following established processes and procedures.
FNHS is willing to train the right person. Experience in affordable housing or property management is helpful, but not required for candidates who demonstrate professionalism, strong work ethic, attention to detail, and willingness to learn.
This position is a great fit for someone who:
- Is organized and detail-oriented
- Enjoys helping and interacting with people
- Is willing and eager to learn
- Can think critically and problem-solve while still following procedures and direction
- Works well independently and as part of a team
- Is comfortable learning new software systems and processes
- Takes pride in staying organized and keeping accurate records
- Has strong communication and customer service skills
- Is adaptable, professional, and dependable
Required
- High school diploma or GED equivalent
- Valid Alaska driver’s license and proof of insurance
Preferred
- Experience in property management, housing, office administration, or customer service is a plus but not required
- Experience with Yardi or similar software system is a plus but not required
- Familiarity with HUD, Tax Credit, or affordable housing programs is a plus but not required
Pay: $25.00 - $35.00 per hour
Benefits:
- Flexible schedule
- Paid time off
- Professional development assistance
Work Location: In person
