We are seeking a proactive, organized Office & Operations Lead to take ownership of our front office, customer communication, and daily operational flow. This role is ideal for someone who is confident, detail-oriented, and able to manage multiple priorities while keeping operations running smoothly.
Key Responsibilities
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Oversee day to day office operations and workflow
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Serve as a primary point of contact for customer communication and issue resolution
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Coordinate tasks and communication between customers and team members.
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Manage scheduling, case flow, and prioritization of work
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Support and guide team members to keep operations on track
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Take ownership of problems and ensure they are resolved.
Work Environment
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This is a structured, organized role with established processes in place
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At times, multiple priorities may arise at once, requiring flexibility and strong prioritization
Looking For
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Strong organization and attention to detail
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Confident communication, especially with customers
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Ability to take initiative and follow through without constant direction
Requirements
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Experience in office operations, coordination, or team support preferred.
Benefits
Compensation & Benefits
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Competitive hourly pay (commensurate with experience)
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100% employer-paid health insurance
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Paid Time Off (PTO)
- PTO includes vacation, sick time, and holidays
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Full-time, stable position
How to Apply
Please submit your resume and a brief summary of your experience. All applications will be handled confidentially.
