Position Title: Technical Operations Support Intern Department: Operations
Reports To: Operations Manager FLSA: Non-exempt
GENERAL SUMMARY
Under limited supervision and general guidelines, the Technical Operations Support Intern will aid the Operations team across various tasks between the Service and Shipping & Receiving teams.
ESSENTIAL JOB FUNCTIONS
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Generate and maintain test and device records
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Perform rework, testing and troubleshooting of failed or returned products
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Perform maintenance of new product
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Follow ESD policy & practices
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Complete receipts of returned products, including both medical devices and their accessories on their respective RMAs, Sales Orders, or Purchase Orders according to outline procedures.
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Prepare and complete shipments of products to end users according to outlined procedures.
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Perform duties in a safe, non-hazardous manner in compliance with safety standards within a timely fashion meeting production deadline
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Perform individual tasks as assigned; establish and maintain effective, professional, and respectful work relationships within the department and corporate community
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Maintain professional competence, knowledge, and skills necessary for the satisfactory performance of all assigned responsibilities
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Perform additional duties as assigned
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Ability to communicate effectively, both verbally and written.
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Capably perform basic mathematics and calculations.
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Successful at working as part of a team.
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Must be able to perform essential functions and responsibilities independently.
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Consistently meet daily/weekly projects and assigned tasks.
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Basic Microsoft Office skills, specifically Excel.
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Read, understand, and adhere to standard operating procedures and department policies.
