Brightwater Senior Living is seeking a dedicated, relationship-focused, and detail-oriented Human Resources Generalist to support our communities and Central Office team. Under general supervision, the HR Generalist serves as an HR ambassador and trusted partner to community leaders by providing guidance, education, and support in all areas of Human Resources.
This position is responsible for leading the employee onboarding program, coordinating training initiatives, administering workers' compensation claims, supporting HR compliance, and partnering with managers to ensure consistent application of company policies and employment practices. The HR Generalist serves as a liaison between the communities and Corporate Human Resources while promoting a positive employee experience and a culture of accountability.
This is an excellent opportunity for someone who enjoys building relationships, educating leaders, solving problems, and making a meaningful impact across multiple communities.
Location: Brightwater Central Office located in Bend, Oregon (this is not a remote or hybrid role)
Job Type: Full-Time
- Maintain strict confidentiality of resident, employee, and company information.
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Serve as the primary HR liaison and ambassador for assigned communities, building strong relationships with community leaders and employees.
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Coordinate and oversee the company's onboarding program to ensure a consistent and engaging experience for all new hires.
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Develop, facilitate, and support HR training for community leaders and employees on HR policies, procedures, compliance, and best practices.
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Educate and coach managers on employee relations, performance management, documentation, and HR processes.
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Administer workers' compensation claims, including injury reporting, claim coordination, return-to-work processes, and communication with insurance carriers and managers.
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Assist in the administration of employee leaves of absence and ensure compliance with applicable federal, state, provincial, and local regulations.
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Ensure all required training programs are implemented and maintained across communities.
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Maintain compliance with employment laws and required workplace postings across all communities and the Central Office.
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Conduct periodic audits of HR files, onboarding documentation, and personnel records to ensure compliance and accuracy.
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Review and update HR policies, procedures, forms, and employee documents to maintain legal compliance and organizational consistency.
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Assist with employee investigations, corrective actions, and termination review processes as needed.
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Support the execution and continuous improvement of HR programs and initiatives.
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Partner with departments to identify opportunities for process improvement and operational excellence.
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Provide exceptional customer service to internal and external customers.
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Complete assigned tasks, projects, and special initiatives accurately and within established timelines.
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Travel to Brightwater communities as needed to provide onsite HR support, coaching, and training.
- Bachelor's degree in Human Resources, Business Administration, or a related field preferred.
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Minimum of three years of progressive Human Resources experience.
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Experience administering workers' compensation claims and employee leaves of absence preferred.
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Strong knowledge of employment laws, HR compliance, and employee relations.
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Experience developing or facilitating employee and leadership training preferred.
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Excellent verbal, written, and presentation skills.
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Strong interpersonal and relationship-building skills with the ability to coach and influence leaders.
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Exceptional customer service orientation.
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Ability to handle confidential and sensitive information with discretion and professionalism.
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Strong organizational and time management skills with the ability to manage multiple priorities in a fast-paced environment.
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Proficiency with Microsoft Office and the ability to quickly learn HRIS and payroll systems (UKG experience preferred).
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Ability to travel, occasionally on short notice, as business needs require.
At Brightwater Senior Living, we are committed to creating communities where residents thrive and team members feel supported, engaged, and valued. As part of our Human Resources team, you'll play a vital role in shaping the employee experience by partnering with leaders, ensuring compliance, supporting employee development, and helping our communities succeed. If you're passionate about people, continuous improvement, and making a positive impact, we'd love to have you join our team.
