SUMMARY:
Responsible for preparing a variety of food and beverage items, cleaning and maintaining
kitchen in accordance with required standards. May be required to setup and replenish
food and beverage items, greet and serve guests, clean and maintain eating area in a
professional and inviting appearance.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
* Provide exceptional customer service to all hotel guests, making their stay as
comfortable and accommodating as possible while achieving team and Brand goals.
* Perform quality assurance (QA) requirements for department.
* Measure, log, and gage temperatures on all refrigerators and freezers.
* Record temperatures of hot and cold items as required by Brand Standards.
* Performs a variety of food preparation duties, such as repairing hot and cold breakfast
foods and drinks.
* Immaculately clean and maintain kitchen, equipment, utensils, service and eating
areas.
* Brews coffee, tea, etc.
* Operates cooking equipment.
* Orders supplies, puts up stock, and keeps records.
* Maintains Brand Standards and Health Department requirements.
* May be responsible for setting up and replenishing all food items.
* Greets and serves guests as demand is needed.
* May be required to run Micros (register) collecting money and balancing.
* May be required to stock the bar.
* Remain highly visible and be readily available for guests at all times.
* Take initiative to offer assistance or answer questions throughout the hotel.
* Proper administration of key control.
* Willingness and ability to train new associates.
* Complete maintenance work orders and deliver to the supervisor in a timely manner.
* Thoroughly understand and implement the Brand service culture.
* Perform all shift checklist responsibilities.
* Support team members to ensure the team’s entire workload is completed daily
* May be asked to operate a motor vehicle in the course of running errands for the
hotel.
* Perform other duties as required
SUPERVISORY RESPONSIBILITIES:
QUALIFICATION REQUIREMENTS:
To perform this job successfully, an individual must be able to perform each duty
satisfactorily. The requirements listed below are representative of the knowledge, skill,
and/or ability required. Reasonable accommodations may be made to enable individuals
with disabilities to perform the job functions.
Education and/or Experience:
- High School diploma or GED preferred.
- No prior experience is required, but is preferred.
Knowledge, Skills and Abilities:
* Prompt and regular attendance.
* Work flexible hours and/or overtime as required. The hotel operates 7 days a week, 24
hours a day. Department schedules must accommodate fluctuating business
demands and associates may be asked to work shifts other than those they prefer or
normally work and overtime as required.
* Comply with hotel and/or department uniform and professional behavior and
appearance standards.
* Carry out all reasonable requests by team leaders and managers and act as a team
player with all levels of staff.
* Participate in all mandatory job training and meetings.
* Adhere to property policies and procedures, the Employee Handbook, and/or other
property documents.
* Food handling certification within Brand Standards and time limits or as required by
local health department.
* Immediately report any suspicious activities by guests or others.
EQUIPMENT OPERATED:
* Oven and stove
* Dishwasher
* Griddle
* Electric chaffing dishes
* Commercial coffee machine
* Juice machine
* Tea machine
* Micros
PHYSICAL DEMANDS AND WORK ENVIRONMENT:
The physical demands and work environment characteristics described here are
representative of those that must be met by an associate to successfully perform the
functions of this job. Reasonable accommodations may be made to enable individuals with
disabilities to perform the job functions.
* While performing the duties of this job, the associate is occasionally required to sit;
regularly use hands to handle, or feel objects, tools, or controls; and talk and hear.
* The associate is regularly required to stand, walk, and reach with hands and arms.
* The associate must occasionally lift and/or move up to 25-30 pounds.
* Specific vision abilities required by this job include close vision and the ability to adjust
focus.
* The noise level in the work environment is usually moderate.
* Associate may be required to wear personal protective equipment (PPE) while
performing certain duties.
SELECTION GUIDELINES:
Formal application, rating of education and experience; oral interview; reference and other
background checks, and job related tests may be required.
The duties listed above are intended only as illustrations of the various types of work that
may be performed. The omission of specific statements of duties does not exclude them
from the position. The job description does not constitute an employment agreement
between the employer and associate and is subject to change by the employer as the
needs of the employer and requirements of the job change
Pay: $16.00 - $17.00 per hour
Benefits:
- Employee discount
- Paid time off
- Paid training
Work Location: In person
