JOB
The Ohio Turnpike & Infrastructure Commission is seeking a Toll Plaza Supervisor to work in our Toll Operations Department at the Exit 145 Interchange (Lorain-Elyria). If you are interested in working with us, here is some of what we can offer you: Salary range for this position is $77,101.70 - $93,584.66 commensurate with experience.Medical, Dental, Vision and Prescription Benefits with employee contributionsCompany paid Life, Optional Life, AD&D, and Supplemental Insurance offeredParticipation in the Ohio Public Employees Retirement System (OPERS)Voluntary Deferred Compensation Plan participationTuition Reimbursement ProgramComplimentary Parking
EXAMPLE OF DUTIES
Duties Include: Assists Toll Plaza Supervisor in the everyday operations of the toll plaza.Assists Toll Plaza Supervisor with scheduling toll plaza personnel, overseeing staffed, electronic and automated toll collection and maintaining field employee records. Addresses employee concerns. Evaluates job performance of toll collector staff. Orders necessary uniform items and toll plaza supplies. Provides training of employees and the necessary daily instruction to maintain and/or improve employee performance. Ensures that all procedures are followed pursuant to toll operations protocol. Issues discipline to employees. Follows collective bargaining agreement.In absence of Toll Plaza Supervisor, acts as Commission representative in departmental Step 1 grievances. Responds to emergency situations involving the toll plaza, the staff and Ohio Turnpike customers (e.g., contacts maintenance personnel, requests emergency assistance from law enforcement officers and emergency medical assistance from local fire departments).Assists in performing traffic control tasks which may include flagging traffic, maintaining traffic cones and barrels, and measuring vehicles to ensure that legal vehicle dimensions are not exceeded. May be required to work the toll lanes (e.g., during relief periods, circumstances requiring customer intervention, emergency situations). May be required to spread salt on sidewalks and/or assist with snow removal in inclement weather. Performs any other duties as may be assigned by the Toll Plaza Supervisor.Unusual Working ConditionsMust be accessible 24 hours a day, 7 days a week. Must be able to meet the demands of an unpredictable field environment (e.g., responding to emergency situations; driving long distances; being able to lift or move at least 40 pounds; work varying schedules).
SUPPLEMENTAL INFORMATION
Application ProcessBackground checks will be conducted on all selected applicants and include, but are not limited to, credit report, driving record, criminal record, and employment history.The Ohio Turnpike & Infrastructure Commission provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
