About the Job We are looking for a dependable Individual looking to grow into a shift lead role to help run daily shop operations, keep our team on track, and make sure our key cutting is fast and accurate.
To clear up what we do: We are a dedicated retail key shop stationed inside local host stores. We specialize in cutting and duplicating automotive and commercial keys on-site. We are not an emergency mobile locksmith service. There are no midnight lockouts or roadside emergency calls—just steady, daytime retail shifts.
What You'll Do
- Run the shift, lead by example, and keep things moving smoothly.
- Operate our digital key-cutting machines and software to duplicate car, fleet, and commercial keys.
- Greet customers, ring up sales, and help answer vehicle key questions.
- Keep track of key blank inventory and make sure the equipment stays clean and calibrated.
- Handle open/close duties, register counts, and secure the shop at the end of the day.
What We’re Looking For
- At least 1 year of experience as a shift lead, keyholder, or retail supervisor.
- Strong attention to detail—getting the cut right the first time matters.
- Great communication, reliability, and showing up on time.
- Comfortable using touchscreens, POS systems, and computerized equipment.
- Reliable transportation to travel to our host store locations as scheduled.
- No key-cutting experience needed—we provide full, paid training on all equipment.
Schedule & Locations
- Work Days: Tuesday – Sunday (Schedules set within this window)
- Locations: Shifts rotate across our Costco host locations in Moreno Valley, Eastvale, Corona, Chino Hills, City of Industry, and La Quinta. (Must be able to commute to these spots)
Pay: $660.00 - $1,700.00 per week
Application Question(s):
- How comfortable are you speaking with customers face-to-face all day?
- Will you be able to pass a Motor Vehicle Report if requested?
- Describe a time when a customer was dissatisfied or a project ran into an unexpected delay. How did you personally handle it to ensure a successful outcome?
- If selected for this role, what is your standard notice period or earliest available start date?
- Imagine a customer walks up and asks why they should buy your products instead of a cheaper alternative. How would you explain the value and close the sale in 2 sentences?
- We use a mix of mobile apps, desktop software (Excel, Zoom), and hands-on machinery/touchscreens daily. What is the most complex software or machine you’ve used in a past job, and how did your technical skill directly help your team work faster or make fewer mistakes?
- Will you be able to pass a background check if requested?
- This role requires traveling to multiple locations including City of Industry, Corona, Chino Hills, Eastvale, Moreno Valley, and La Quinta. Do you have reliable transportation to work across all these sites?
- Do you meet the minimum age requirement of 22 years old for this position? Yes or No
License/Certification:
- Driver's License (Required)
Willingness to travel:
Work Location: In person
