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High school diploma or GED
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Previous dispatch experience is preferred; bi-lingual abilities a plus
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Ability to organize and prioritize time to balance conflicting demands related to customer care and routing.
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Ability to communicate effectively with colleagues and customers in fast-paced and/or stressful environment (interpersonal & telephone skills).
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Ability to problem solve in an effort to meet schedule requirements
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Ability to operate two-way and emergency radio systems
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Ability to use office machines (fax, scanner, copier, zip drive, telephone system)
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Ability to use Microsoft Office Program and computerized routing software.
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Verbal communication skills to provide effective advice and interpretation that are readily understandable.
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Written communication skills to prepare materials and reports
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Customer service skills to provide excellence in customer service to internal and external stakeholders
Summit School Services has a zero-tolerance policy on conduct that is incompatible with its policies and values, including sexual exploitation and abuse, harassment, abuse of authority, and discrimination. Summit School Services is committed to promoting the protection and safeguarding of all children and passengers.
We offer medical, dental, vision, basic life insurance coverage, holiday pay, and PTO accrual. Additionally, employees are able to enroll in a retirement savings plan.
At Summit School Services our goal is to be a diverse workforce that is representative of the communities we serve. All employment decisions are based on business needs, job requirements and individual qualifications, without regard to race, color, religion, sex, pregnancy (including childbirth, lactation and related medical conditions), national origin, age, physical and mental disability, marital status, sexual orientation, gender identity, gender expression, genetic information (including characteristics and testing), military and veteran status, and any other characteristic protected by applicable law.
Summit School Services LLC’s independent subsidiaries and affiliates are an equal employment opportunity (EEO) employer
The pay rate range, along with most all of the other terms and conditions of employment, vary between different sites, geographical markets, customer/ contractual terms and positions.
