The Director of Operations is responsible for leading all field operations, production performance, and operational execution across the organization. This role oversees Production Managers, Fleet & Safety functions, and Shop Operations to ensure services are delivered safely, efficiently, profitably, and in alignment with company standards. The Director of Operations owns field productivity, job cost performance, operational efficiency, and execution of the company’s revenue-producing work. This role partners directly with the Director of Internal Operations to ensure operational performance aligns with financial targets, organizational systems, and long-term strategic goals.
Reporting Structure
Reports to: CEO Supervises: Production Managers, Fleet and Safety Manager, Collaborates with: Director of Internal Operations and Ownership and Account Managers
Qualifications
- High School Diploma or GED required
- Bachelor’s Degree preferred (Business or related field)
- Valid Ohio Driver’s License; must be insurable under company policy
Experience
- 5+ years of landscape industry experience
- Proven leadership and management experience overseeing multiple departments
- Strong understanding of job costing, production rates, labor management, and operational budgeting
- Experience leading operations for a commercial landscape company in the $10-$30 million revenue range
Core Responsibilities
Operational Leadership:
- Oversee all field production activities across Landscape, Grounds Maintenance, and Snow Operations
- Overseeing, managing, and executing all snow operations throughout the season, including:
- Contract preparation
- Site planning and route optimization
- Resource planning and staffing
- Event execution and response coordination
- Equipment readiness and logistics
- Maintaining service quality and operational efficiency
Pay: $120,000.00 - $150,000.00 per year
Benefits:
- 401(k)
- Health insurance
- Life insurance
Experience:
- overseeing all field production activities across Landscape: 5 years (Required)
- overseeing, managing, and executing all snow operations: 5 years (Required)
- Contract preparation, Site planning and route optimization: 5 years (Required)
- proven leadership and managing multiple departments: 5 years (Required)
Work Location: In person
