POSITION REQUIREMENTS
- Bachelor’s Degree in Engineering, Information Systems, Computer Science, or technology-related field desired
- Minimum 5 years of industry experience as a consultant
- 3-5 years of Windchill implementation experience desired
- Demonstrated skills in architecting PLM and Change Management implementations
- Demonstrated Microsoft Excel and PowerPoint skills
- Experience with CAD PDM and PLM Platforms
- Ability to work in a fast-paced, multifaceted environment and to successfully complete tasks
- Available for up to 50% overnight travel
- Professional appearance and demeanor
- Effective communication, analytical, and problem-solving skills
- US Citizenship (to support ITAR customers)
POSITION RESPONSIBILITIES
- Works closely with stakeholders to develop a detailed scope of work, schedule, and execution plan for engagements
- Facilitate and document blueprinting and mapping sessions with customers for PLM, Change Management, and Migrations
- Analyze requirements and contribute to the design of PTC solutions to complex customer requirements
- Develop user stories, functional and technical requirements for PLM, Change Management, and Migrations
- Produce technical specifications for customizations and system integrations
- Design and execute implementations for PDM, PLM, Change Management, and Migrations
- Work closely with project managers ensuring project scope is meant and change control is initiated as needed
- Provide best practices for user acceptance testing, training, design, documentation, and delivery efforts
- Identify new opportunities in existing accounts as gaps become evident during service delivery
- Participate in pre-sales demos and training to customers as required
- Create statements of work
- Lead and facilitate user training and user acceptance testing
- Mentor and collaborate with services team members on design, documentation, and implementations
- Supports the project team and customers with advanced technical questions and solutions
- Required to travel to customer sites in Canada, USA, and Mexico with a valid passport.
- Record and resolve project issues and escalate where necessary
- Monitor project task progress and identify project risks and mitigation plans
BENEFITS (after 90-day assessment)*
- Medical, Vision, Dental & Life insurance
- Health Flex Savings Account
- 401(k) Traditional and Roth
- Profit Sharing
- Flexible paid vacations/sick leave & holidays
- Complimentary in-house gym/athletic center
COVID-19 considerations:
Offices are sanitized daily and air purification systems are located throughout the building. Staff is safely distanced.
