Job Summary
We are seeking a motivated and detail-oriented Medical Assistant to join our healthcare team. In this vital role, you will support clinical operations by providing exceptional patient care, managing administrative tasks, and ensuring smooth communication between patients and healthcare providers. Your energetic approach will help create a welcoming environment for patients while maintaining efficiency in daily workflows. The ideal candidate is proactive, organized, and passionate about delivering high-quality healthcare support.
Responsibilities
- Greet patients warmly and assist with check-in procedures, ensuring a positive first impression.
- Collect patient information accurately through data entry into electronic health records (EHR) systems.
- Prepare examination rooms, sterilize equipment, and assist healthcare providers during patient exams.
- Manage appointment schedules efficiently using schedule management tools to optimize provider availability.
- Handle phone communication with patients, insurance companies, and internal teams to coordinate care and follow-up.
- Support insurance third-party billing processes by verifying coverage details and submitting claims accurately.
- Maintain confidentiality of patient information in compliance with healthcare regulations and internal policies.
- Assist with health insurance inquiries, explaining coverage options and processing authorizations when needed.
Experience
- Prior administrative experience within a healthcare setting is highly preferred.
- Proficiency in Microsoft Office applications such as Word and Excel for documentation and reporting purposes.
- Knowledge of managed care processes, health insurance policies, and revenue cycle management is advantageous.
- Strong understanding of medical terminology and electronic health records (EHR) management systems.
- Excellent customer service skills with the ability to communicate effectively via phone and in person.
- Experience with data entry, schedule management, and internal communication tools to streamline clinic operations.
- Demonstrated ability to handle multiple tasks efficiently while maintaining attention to detail in a fast-paced environment.
Join us to make a difference in patients’ lives by providing compassionate support while developing your skills in a dynamic healthcare setting!
Pay: $16.00 - $18.00 per hour
Work Location: In person
