Unarmed Site Supervisor - 1st Shift - Full Time
Overview
We’re looking for a proactive, detail-driven Site Supervisor to lead daily security operations at the San Jose Water site. This critical role combines hands-on leadership, operational oversight, and a steadfast commitment to safety and compliance. You will be the vital link between the Security Director and the security team, ensuring smooth communication and top-quality service.
Key Responsibilities
Performance & Compliance
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Monitor officer performance through SOP enforcement
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Review Daily Activity Reports (DARs) to track and boost workforce productivity
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Conduct regular site inspections and spot checks
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Provide immediate on-the-spot training to address performance gaps
Leadership & Coordination
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Lead daily safety briefings and engaging “Safety Moment” sessions
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Serve as the communication bridge, relaying updates from the Account Director to the team
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Manage and enhance the effectiveness of incident response
Scheduling
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Create and maintain weekly schedules ensuring full coverage and accuracy
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Track attendance meticulously and apply corrective measures when necessary
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Independently fill urgent staffing gaps to maintain seamless operations
Operational Efficiency
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Keep ride-along and 1:1 logs up to date
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Oversee vehicle safety and maintenance programs
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Ensure all logs and inspection documentation are current and compliant
Training & Guard Readiness
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Manage onboarding and field training for new staff
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Lead and evaluate drills at least quarterly
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Conduct monthly reviews of SOPs/Post Orders
Incident Response & Reporting
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Respond promptly to critical incidents and ensure timely reporting
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Review and approve all incident reports for accuracy
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Monitor fleet safety technology and address any issues
Required Skills
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Strong leadership with a focus on accountability in daily security operations
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Exceptional organizational skills to balance schedules, priorities, and tasks efficiently
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Skilled in incident response management including real-time intervention
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Clear, concise verbal and written communication skills
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Calm and quick decision-making during unexpected events or conflicts
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Meticulous attention to compliance and operational standards
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Relationship-building skills fostering trust and teamwork among staff and stakeholders
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Commitment to taking responsibility for team outcomes and safety compliance
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Conflict management skills that promote a respectful and safe work environment
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Constructive coaching and feedback abilities to support staff development
Preferred Experience
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Minimum one year of supervisory experience in security or a related field
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Proficiency with scheduling and learning management software
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Familiarity with Microsoft 365 tools, including Planner
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Prior experience in Law Enforcement, Military, or at least two years in Physical Security is advantageous
CA PPO 120931#WER123
