We are looking to add a full-time associate to our growing practice at East Texas Kidney Specialists in Longview, TX. We are a fast-paced nephrology practice providing care to patients coming from all across East Texas. As a Medical Receptionist, you play a vital role in supporting our patients and healthcare team. We are looking for an individual with strong skills in verifying insurance eligibility and understanding insurances.
Job Duties:
- Greeting all patients as they arrive in clinic with a welcoming smile.
- Responsible for the coordination of patient check-in and check-out. Outstanding customer service is a priority.
- Communicating through phone and email system with physicians, patients, colleagues, and outside medical staff in a professional manner.
- Accessing multiple healthcare systems to retrieve information and perform data entry.
- Collecting payments by credit cards, cash, and checks. Facilitate financial assistance in the collection of patient accounts receivable.
- Scheduling and rescheduling patient appointments with our practice, as well as scheduling outside referrals.
- Scanning, faxing, and emailing documents.
- Maintaining strict confidentiality and adhere to HIPAA compliance.
- Updating patient demographics in EMR and obtain insurance eligibility and prior authorizations.
- Assist with medical billing, and communicate with billing department to ensure accuracy of information and assist with required documentation for the billing process.
- Sending and requesting medical records with outside organizations.
Qualifications & Requirements:
- High School diploma or equivalent is required.
- One (1) year previous medical or general office experience preferred.
- Must be well organized and able to multitask efficiently.
- Must have the ability to communicate effectively in English.
- Must have good computer skills and quickly able to learn new systems.
- Have the ability to sit at a desk for 70-90% of the workday in a general office environment.
- Maintains professional working relationships with all associates, vendors, etc.
Compensation & Benefits:
- Hourly rate dependent upon experience.
- Full-time (40 hours/ week)
- Monday-Friday, 8am-5pm (No evenings or weekends)
- Health, Dental, 401(k) plan with Match, Life Insurance, LTD
- Paid Time Off and Paid Holidays
Job Type: Full-time
Pay: From $14.00 per hour
Benefits:
- 401(k)
- 401(k) matching
- AD&D insurance
- Dental insurance
- Disability insurance
- Health insurance
- Life insurance
- Paid time off
- Uniform allowance
Medical Specialty:
Experience:
- Medical receptionist: 1 year (Preferred)
- Medical Billers & Coders: 1 year (Preferred)
Work Location: In person
