JOB Take on a leadership role as an Administrative Officer 4 with the Pennsylvania Emergency Management Agency. This position supports critical statewide 911 program operations that help keep communities safe. You will guide important planning, training, and quality efforts that strengthen emergency response across the Commonwealth. Join a team that works every day to support public safety and readiness!
EXAMPLE OF DUTIES
This position provides administrative guidance and oversight for statewide 911 program operations. It supports coordination with counties, partners, and stakeholders to ensure strong and consistent emergency service delivery. As a Administrative Officer 4, you will perform the following duties:
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Program Oversight: Manage daily Public Safety Answer Point (PSAP) compliance activities and oversee statewide 911 Interconnectivity Grant Program functions
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Standards Development: Collaborate with stakeholders to maintain certification standards for planning, training, quality, operations, and technology
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Grant Coordination: Review grants, track quarterly progress, and support the Service Enhancement Road Map Development process
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Compliance Review: Inspect PSAP operations, evaluate certification reports, and ensure alignment with statewide requirements
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County Support: Provide guidance, training, and assistance to county partners through frequent in state travel
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Stakeholder Engagement: Work with the 911 Advisory Board, PSAPs, and vendors to support planning and system enhancements
Interested in learning more? Additional details regarding this position can be found in the position description.
Work Schedule and Additional Information:
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FREE on-site parking
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Full-time employment, 37.5 hours per week
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Work hours are 8:00 AM to 4:00 PM, Monday - Friday, with a 30-minute lunch.
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In the event of an emergency/disaster situation or training exercise, this position may be required to travel, work up to 12-hour shifts, and work outside of the normal work hours, including weekends and overnights.
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Telework: You may have the opportunity to work from home (telework) part-time upon successful completion of a training period. In order to telework, you must have a securely configured high-speed internet connection and work from an approved location inside Pennsylvania. If you are unable to telework, you will have the option to report to the headquarters office in Harrisburg. The ability to telework is subject to change at any time. Additional details may be provided during the interview.
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Salary: Selected candidates who are new to employment with the Commonwealth of Pennsylvania will begin employment at the starting annual salary of $77,379.00 (before taxes).
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You will receive further communication regarding this position via email. Check your email, including spam/junk folders, for these notices.
SUPPLEMENTAL INFORMATION
- Completing the application, including all supplemental questions, serves as your exam for this position. No additional exam is required at a test center (also referred to as a written exam).
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Your score is based on the detailed information you provide on your application and in response to the supplemental questions.
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Your score is valid for this specific posting only.
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You must provide complete and accurate information or:
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your score may be lower than deserved.
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you may be disqualified.
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You may only apply/test once for this posting.
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Your results will be provided via email.
