Description:
Job description
About us
Melody Living of Colorado Springs offers Assisted Living and Memory Care services . Our mission of "Residents First" guides decisions and actions each and every day. We seek Team Members who have a positive attitude and strong work ethic to develop a strong culture of teamwork.
We are looking for a weekend concierge 8am-6pm Saturday and Sunday. Applicants must be able to work these hours. Please submit your resume today to be part of the Melody Living Team!
Reports to: Executive Director
Position Summary:
Use of strong hospitality focus serves as the first and central point of contact for service-related issues. Answers resident questions and assists residents in making reservations for dining, travel, in- home service referrals, dry cleaning depository, entertainment attractions, events, etc. as applicable. Develops and delivers personalized service. Answer phones, manages in-house mail center and serves as a general referral source.
Hiring for Saturday and Sunday 8am-7pm.
Essential Duties
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Screens incoming calls, takes messages and/or forwards calls as appropriate.
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Greets and signs in all visitors.
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Greets and provides directions and/or information to residents, visitors, guests, and vendors.
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Responsible for sorting and distributing internal communications.
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Provides clerical assistance as needed.
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Type letters of correspondence, memorandums, reports, forms, etc.
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Receives event reservations, schedules guest apartment reservations and updates census, resident directory, and other information as directed.
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Responds to Emergency Call System and building alarm system.
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Responsible for periodic interior rounds to ensure building is secure and in good order.
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Received and processes work orders for the Community.
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Manages office equipment and supplies.
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Provides effective and courteous service to all residents, guests, and co-workers.
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Handles resident emergency situations in the absence of the Community Manager.
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Enters data into the lead management system, maintains accurate record of apartment inventory and prospect files.
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Other duties as assigned.
Requirements:
Basic Qualifications & Experience
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High School Diploma or equivalent
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Working knowledge of multi-extension, multi-line telephone system is required.
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Prior concierge or hospitality experience strongly preferred.
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Energetic, enthusiastic, exceptional communication skills.
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Good organizational skills, follow-up and follow through; must be able to multitask.
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Minimum one-year experience in a business office environment preferred. Strong clerical skills to include knowledge of computer software (Word, Excel, Outlook, and PowerPoint) preferred.
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Must be able to read, write and speak the English language.
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18 years of age or older
Working Conditions / Physical Requirements
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Light physical effort required by handling objects up to 20 pounds occasionally and/or up to 10 pounds frequently.
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Sits, stands, bends, and moves intermittently during working hours.
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Is subject to frequent interruptions.
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Interacts with donors, families, volunteers, residents, and numerous other staff members.
Job Type: Part-time
Salary: From $17.00 per hour
Benefits:
Schedule:
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10 hour shift
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Weekends only
