Overview
Join our dynamic healthcare team as a Dental Receptionist, where your energetic and organized approach will be the first point of contact for patients and visitors. In this vital role, you will manage patient scheduling, verify insurance, collect payments, bill insurance, and ensure smooth clinic operations. Your proactive attitude and attention to detail will contribute to a welcoming environment and efficient practice workflow. This paid position offers an exciting opportunity to utilize your administrative expertise within a fast-paced dental setting.
Duties
- Greet patients warmly and professionally, creating a positive first impression
- Schedule appointments accurately using Dentrix dental practice management software
- Verify insurance coverage and benefits, ensuring proper documentation review
- Collect payments and perform medical collections in compliance with HIPAA regulations
- Manage multi-line phone systems with excellent phone etiquette, addressing patient inquiries promptly
- Process intake forms, update patient information, and assist with office management tasks such as filing and data entry
- Assist with insurance verification, CPT coding, ICD coding (ICD-9/ICD-10), and medical billing procedures
- Support front desk operations by handling appointment confirmations, cancellations, and rescheduling
- Ensure compliance with health information management standards and confidentiality protocols
Skills
- Proven experience in dental office or medical administrative support with strong clinic experience
- Proficiency in dental terminology, medical terminology, ICD coding, CPT coding, and health information management systems
- Familiarity with EMR systems such as Epic, Meditech, eClinicalWorks, Dentrix or Eaglesoft
- Excellent computer skills including Microsoft Office suite (Word, Excel) and typing (including 10-key typing)
- Strong knowledge of HIPAA regulations to safeguard patient privacy and confidentiality
- Bilingual abilities are highly desirable to serve diverse patient populations effectively
- Exceptional customer service skills combined with professional phone etiquette and clerical experience
- Ability to review documentation thoroughly for accuracy and completeness
- Experience with insurance verification processes for Medicare, Medicaid, private insurance plans
- Knowledge of dental terminology and clinic procedures related to intake and care plans
- Ability to handle multiple tasks efficiently in a fast-paced environment while maintaining attention to detail
Embark on a rewarding career where your organizational skills meet compassionate patient service. We are committed to supporting your professional growth while fostering a positive work environment. Join us today to make a meaningful difference in patients’ lives through exceptional administrative support!
Pay: $25.00 - $30.00 per hour
Benefits:
- Employee discount
- Paid sick time
- Paid time off
- Retirement plan
Work Location: In person
