- TOTAL COMPENSATION: SALARY+BONUS
- Salary Range $70,304 to $80,000
- Bonus $12,000/year
- Profit Sharing: $10,000 to $30,000
BENEFITS:
- Profit sharing After One Year of Service
- Paid vacation, sick, and holiday time off
- Medical Insurance & Opportunity to Participate in Dental and Vision Coverage
- CalSavers – retirement savings plan
- Discounts and Tickets to local sporting events
- Beer/liquor and food benefits
Underdogs Tres, located a stones throw from Golden Gate Park, is seeking a qualified Restaurant Manager to help guide our energetic Front of House staff. We are a sports themed restaurant that produces delicious and unique Mexican food concepts.
Our food is local, sustainable and we use only compostable materials for our packaging products. We feel we have a duty to supply fresh food to each customer, while also being environmentally conscious. We are very proud of our Surfrider Ocean Friendly certification!
POSITION SUMMARY:
We are looking for a Restaurant Manager to guide and support our established and successful restaurant, Underdogs Tres! Must have some bar experience to be able to cover breaks and experience in a very high volume environment!
We offer an extensive training program, a team-oriented environment and future opportunities for growth within.
This job description reflects the general level and nature of the job. It is not intended to be all inclusive.
PRIMARY DUTIES/RESPONSIBILITIES:
- Enforce company policies consistent with the Underdogs Tres brand
- Manage FOH staff - provide support and opportunity for continuous, constructive feedback, and education; hire, train, coach, and take corrective action as needed
- Execute training programs and initiatives to foster team-building, recognition, and professionalism amongst employees
- Maintain inventory of FOH product – beer, liquor, supplies, merchandise, etc.
- Maintain high standards of cleanliness, food/product safety, and brand alignment
- Protect guest and employee well-being through effective safety and risk management
- Administer employee onboarding, cash handling, payroll reporting, and schedulingGuide employees and engage with customers throughout serviceMeet regularly with General Manager & management teamEnsure strong communication flow between Underdogs Tres management and staff
SECONDARY DUTIES/RESPONSIBILITIES:
- Maintain positive, mutually beneficial relationships with neighbors, vendors, and industry personnel
- Resolve employee and customer problems and respond in a timely manner to all escalated customer service issues
- Communicate effectively with colleagues in other Underdogs Tres departments, ie. BOH
- Assist in executing occasional offsite events, ie. caterings
- Assist in the management of other retail locations as needed
- Cover employee shifts in case of emergency staffing needs
KNOWLEDGE/EXPERIENCE/EDUCATION REQUIRED:
- High school diploma
- Experience as a Lead or Manager in a bar or restaurant with a focus on customer service and thoughtfully prepared food and drinkMust be 21 years of age or older at the time of application
- Food Manager and ABC Leads certification
REQUIRED SKILLS:
- Commitment to providing the highest quality hospitality experience possible
- Ability to balance casual and friendly customer engagement with the nuance of proficient service
- Ability to effectively motivate and lead a diverse workforceStrong interpersonal skillsImpeccable attention to detail
- Ability to diagnose a problem, determine its scope, and plan corrective steps
- Strong analytical and critical thinking skills
- Excellent written and verbal communication skills
- Must be highly organized, with ability to independently manage a calendar
- Proficiency in Microsoft Office/Google Apps, specifically Sheets, Excel, Word, and Docs
- Ability to learn new software
- Personal qualities of integrity, credibility, and commitment to Underdogs Tres mission, values and company goals
KNOWLEDGE/EXPERIENCE/EDUCATION PREFERRED:
- Bachelor’s Degree
- 1-3 years experience as an Manager of high-volume bar or restaurant with a focus on customer service and thoughtfully prepared food and drink
- Experience working for a growing bar, restaurant or restaurant group
- Strong understanding of tequila, craft beer and Mexican style food
- Experience maintaining food safety and kitchen organization
PHYSICAL REQUIREMENTS:
- The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
- Ability to sit and work with hands and arms for at least eight (8) hours per day and five (5) days per week
- Physical ability to stand up to 8 hours a day, reach, lift, bend, kneel, stoop, and walk
- Hand and finger dexterity for grabbing, lifting, etc.
- Ability to move at least 150 lbs., and lift at least 50 lbs.
- Proficient interpersonal relations and communicative skills in English
EXPECTED HOURS OF WORK: 40+ HoursMust have a flexible schedule, with ability to work evenings, weekends, and some holiday
WORK ENVIRONMENT: General FOH, BOH, and office environment
Job Type: Full-time
Pay: $70,304.00 - $80,000.00 per year
Benefits:
- Dental insurance
- Employee discount
- Flexible schedule
- Health insurance
- Paid time off
- Paid training
- Vision insurance
Shift:
People with a criminal record are encouraged to apply
Education:
- High school or equivalent (Required)
Experience:
- Restaurant management: 3 years (Required)
Language:
License/Certification:
- Driver's License (Preferred)
Shift availability:
- Day Shift (Preferred)
- Night Shift (Preferred)
Work Location: In person
