Job Summary
We are seeking a motivated and detail-oriented Dental Assistant/Front Desk team member to join our dynamic dental practice. This dual role offers an exciting opportunity to provide exceptional patient care while managing front desk operations seamlessly. The ideal candidate will be energetic, organized, and passionate about creating a positive experience for every patient. You will be instrumental in supporting clinical procedures, maintaining accurate medical records, and ensuring smooth administrative workflows. This paid position is perfect for someone eager to grow within the healthcare environment and contribute to a welcoming dental community.
Responsibilities
- Greet patients warmly, verify their appointments, and manage check-in/check-out procedures efficiently using patient management software.
- Assist dentists during clinical procedures, including chairside assisting with dental instruments, X-ray imaging, and oral surgery support.
- Prepare treatment rooms by sterilizing dental instruments according to infection prevention management protocols and ensuring all equipment is functioning properly.
- Take and develop dental X-rays and 3D scans while adhering to dental sterilization procedures and aseptic techniques.
- Manage patient records accurately within EMR (Electronic Medical Records) systems such as Eaglesoft or Dentrix, ensuring compliance with HIPAA and clinical confidentiality policies.
- Educate patients on oral health care practices, post-treatment instructions, and preventive dentistry strategies.
- Handle administrative duties such as scheduling appointments, answering phone calls, verifying insurance information, and managing billing processes.
- Maintain a clean and organized front desk area while supporting infection control standards across the clinic environment.
Skills
- Proficiency with EMR systems like Open Dental or Dentrix for medical documentation and record keeping.
- Strong knowledge of dental terminology, general dentistry procedures, prosthodontics, endodontics, oral surgery, and pediatric dentistry.
- Experience with dental X-ray techniques, medical imaging, and dental equipment operation including 3D scanners.
- Ability to perform dental instrument processing, sterilization procedures, and infection prevention management effectively.
- Excellent patient management skills with a focus on patient care, comfort, and clinical confidentiality policies adherence.
- Familiarity with healthcare infection control standards such as aseptic technique and medical documentation protocols.
- Knowledge of anatomy relevant to dentistry combined with medical terminology for accurate communication within the team.
- Ability to support four-handed dentistry practices by assisting clinicians efficiently during procedures like endodontics or oral surgery.
- Strong organizational skills for managing medical records, appointment scheduling, and administrative tasks at the front desk.
Join our team to make a meaningful difference in patients’ lives through compassionate care and professional excellence!
Pay: $18.00 - $19.00 per hour
Work Location: In person
