Islamic Food and Nutrition Council of America (IFANCA) is a not-for-profit, equal-opportunity employer located in Des Plaines, Illinois, USA.
IFANCA is a leader in the realm of Halal certification services, providing Halal certificates for products and ingredients since 1982.
JOB SUMMARY:
Ensuring completion of certification requirements and issuing Halal Certificates to new and certified clients.
RESPONSIBILITIES:
The responsibilities include, but are not limited to the following:
- Review Halal certification applications and supporting documents for accuracy and completeness.
- Respond to customer inquiries regarding certification, applications, and certificates.
- Prepare contracts, riders, certificates, invoice requests, and other certification documents.
- Verify application data, agreements, invoices, fees, and certification records for accuracy.
- Coordinate certificate issuance and distribution to clients.
- Maintain certification records and an organized workflow.
- Collaborate with Technical Review, Documentation Control, Accounting, and other departments throughout the certification process.
- Investigate customer concerns and assist with follow-up on corrective actions.
- Prepare reports and assist with training, process improvements, and departmental initiatives.
- Perform other duties and special projects as assigned.
REQUIREMENTS:
- Mature and personal Muslim faith
- Committed to the mission, vision, and values of IFANCA
- Able to understand, interpret and communicate technical aspects of halal certification processes, regulations, and standards
- Adapt to changing business needs, conditions, and work responsibilities; and work with a variety of situations, individuals, groups, and varying customer needs
- Prioritize tasks by importance and deadlines and adjust priorities as situations change
- Requires exceptional verbal and written communication and outstanding presentation skills
- Proficient in MS Office applications and the ability to utilize other software programs as needed
- Demonstrate professionalism, confidentiality, and teamwork
EDUCATION AND EXPERIENCE:
1. A Bachelor's Degree and 1-2 years of similar work experience
2. Candidates with an Associate Degree can also apply if they have the skills to meet the responsibilities of the job and 1-2 years of similar work experience
Job Type: Full-time
Pay: $18.00 - $20.00 per hour
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Health insurance
- Paid time off
- Tuition reimbursement
- Vision insurance
Application Question(s):
- What do you know about Halal?
Experience:
- relevant: 1 year (Preferred)
Language:
Work Location: In person
