BUILT TO CONNECT Astec is a global, environmentally focused infrastructure and manufacturing company of asphalt road building and aggregate processing. Our mission is to design and build the most innovative products for the industries we serve. Leveraging innovative solutions and technologies, we serve customers all over the world.
ABOUT THE POSITION
We're seeking a detail-oriented and proactive Service & Construction Coordinator to join our team. In this role, you'll work closely with our Group Manager – Combustion Service to deliver exceptional customer experiences while supporting our field service technicians. You'll be the backbone of our operations, ensuring projects run smoothly, budgets stay on track, and our customers receive outstanding service.
Key Deliverables
- Manage work quality and budget costs to ensure project profitability
- Prepare comprehensive work schedules for service technicians
- Report project progress and identify challenges early
- Oversee and facilitate the installation of equipment and components for projects
- Provide proactive support by identifying and resolving issues at any site
Key Activities & Responsibilities
- Schedule all rental equipment needed for each job with precision and foresight
- Manage all expenses for road work projects and maintain accurate records
- Enter service report information into our ERP system with accuracy and attention to detail
- Work directly with the Group Manager – Combustion Service to resolve field issues
- Schedule technicians and follow up with customers on field service reports
- Estimate costs for installations and repairs for the service department
- Collaborate with engineering, service, and shop teams on repairs and projects
- Enter all road time and construction department time into tracking systems
- Partner with the sales department and customers to ensure satisfaction
- Adhere to all company policies and procedures
Required Experience & Competencies
- Project coordinator experience (preferred, not required)
- Strong written and verbal communication skills with excellent interpersonal abilities
- Proven ability to interact effectively with all levels of internal and external customers
- Excellent analytical and mathematical skills
- Proficient computer skills with strong technical aptitude
- Experience with scheduling software, preferably Microsoft Office Suite
- Knowledge of job costing and project estimating principles and practices
OUR CULTURE & VALUES Employees that become part of Astec embody the values below throughout their work: Continuous devotion to meeting the needs of our customers Honesty and integrity in all aspects of business Respect for all individuals Preserving entrepreneurial spirit and innovation Safety, quality, and productivity as means to ensure success
WORK ENVIRONMENT Office While performing the duties of this job, the employee is regularly exposed to risk of injury in an office environment and occasionally a manufacturing shop plant environment. Duties include a typical office setting including extensive computer work, sitting, or standing. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
EQUAL OPPORTUNITY EMPLOYER As an Equal Opportunity Employer, Astec does not discriminate on the basis of race, creed, color, religion, gender (sex), sexual orientation, gender identity, marital status, national origin, ancestry, age, disability, citizenship status, a person’s veteran status, or any other characteristic protected by law or executive order.
Job Type: Full-time
Pay: $19.00 - $23.00 per hour
Application Question(s):
- Do you have experience coordinating schedules for technicians, crews, or multiple projects?
- Do you have experience preparing job estimates, tracking project costs, or managing project budgets?
- Have you worked directly with customers while coordinating work between field personnel, engineering, sales, or other departments?
Experience:
- Project coordination: 2 years (Required)
- Manufacturing: 2 years (Required)
Work Location: In person
