- Bachelor’s degree in Science, Computer Science, Computer Information Systems or related fields is typically required.
- Certifications related to web development technologies and support tools
- Familiarity with web development tools and languages is essential. Coursework or training in
- Web development languages/framework tools such as PHP, Shopify, Wordpress CMS, HTML/CSS, JavaScript/jQuery.
- Must have Troubleshooting and Problem-Solving Skills like debugging, error handling, and web development problem-solving methodologies.
- Strong communication skills, both verbal and written, are crucial. Technical Assistants need to convey complex technical information in a clear and understandable manner to customers.
- The ability to adapt and quickly learn about new technologies is highly valued.
- Manage schedules, organize meetings, and handle communication between technical teams and other departments.
- Maintain detailed records of technical procedures, solutions implemented, and troubleshooting steps taken. Maintain documentation, include manuals, reports, and project plans, to ensure accurate and up-to-date information is accessible.
- Provide hands-on technical assistance to the IT team in diagnosing and resolving hardware, software, and network issues.
- Respond promptly to technical queries and issues from clients, offering solutions or escalating problems to the development team as necessary.
- Provide technical assistance and support to the software development team, including programmers, engineers, and project managers. Address and resolve technical issues as they arise.
- Create and maintain technical documentation, including user manuals, API documentation, and system specifications. Ensure that all documentation is up-to-date and easily accessible to team members.
- Assist in the maintenance, installation, and configuration of hardware and software systems, ensuring smooth operations.
- Perform routine checks and updates on systems, ensuring they are up-to-date and functioning optimally.
- Help manage databases, data backups, and data recovery processes. Ensure data integrity and security in line with company policies.
- Work closely with other technical team members, offering support, insights, and contributing ideas to projects and problem-solving. Provide technical assistance and guidance to end-users on systems, applications, and best practices.
- Act as a liaison between technical teams and non-technical stakeholders, effectively conveying technical information in a clear and understandable manner.
- Analyze technical challenges and propose innovative solutions to improve software development processes and optimize workflow.
Working with us
Perks of Working with Us
Our devotion to excellence is what drives us at our core, and our awards are proof of that. Every award signifies a task accomplished, an obstacle surmounted, and a benchmark exceeded. We are content with stopping at nothing in our pursuit of excellence, whether it is via ground-breaking designs, campaigns, or tactics that completely change an industry.
Engagement Activities
Celebrations & Events
Work-Life Balance
Generous Leave Policy
Bonus Incentives
Join our Team Today
Become a part of our agile team and get ready to shape the future of tech and grow your career in a dynamic and supportive environment. Send us your CV, and we'll contact you as soon as possible.
Bharti Nishad
HR-manager
WHY US
We Treat our Team the Same Way We Treat our Clients - With Honesty And Respect
GROW TOGETHER
We are constantly evolving and learning new skills.
Internal Conferences and Seminars.
Orientation guide
Embrace new perspectives
Investing in Professional Development
Travel to the latest conferences and seminars
FLEXIBILITIES
Flexible Working Environment.
Enjoy employee benefits
Company Sponsored Events and Outings
Join our fun company sport’s league
ACCEPT THE CHALLENGES
We want our employees to grow, so we encourage them to accept challenges and improve their skillset.
Supportive of new ideas and innovations
Embrace new technology
Choose devices and technology
Work with a team
Build new and exciting products.
