Job Summary:
The Handyman is responsible for performing a variety of repairs, maintenance, and improvement projects in residential and commercial properties. This role requires a skilled, reliable professional who can troubleshoot issues, complete jobs efficiently, and uphold company quality standards. The Handyman must be customer-focused, safety-conscious, and capable of working both independently and as part of a team.
Additionally, the Handyman is responsible for pricing jobs accurately, collecting jobs, scheduling work efficiently, and ensuring proper documentation of time and materials.
- Advancement Opportunities —
We believe in growing our people, not just our business. As DK3J Handyman Services continues to expand, so do the opportunities within our team. Technicians who demonstrate strong performance, leadership, and a commitment to excellence will have the opportunity to advance into lead technician roles, take on greater responsibilities, and grow their career right here with us. If you're someone who wants to build something — not just fix things — there's a real future here for you.
A quick note —
We are selective on purpose. Our customers trust us in their homes, and we protect that trust by holding a high standard for who joins our team.
If you're looking for more than "just a job" and want to be part of a company that takes pride in its reputation and service, we'd love to hear from you.
DK3J Handyman Services
Providing a handyman experience that is done right every time with a smile!
Essential Duties & Responsibilities:
General Repairs & Maintenance:
- Perform minor electrical, plumbing, carpentry, drywall, and painting work.
- Repair and install doors, windows, light fixtures, appliances, and other home/business components.
- Assemble furniture, install appliances, and conduct small remodeling tasks.
- Ensure all work is completed efficiently, safely, and up to quality standards.
Job Collection, Scheduling & Pricing:
- Respond to customer inquiries and job requests in a professional and timely manner.
- Accurately priced jobs based on labor, materials, and job complexity.
- Schedule jobs efficiently to maximize productivity and minimize downtime.
- Provide customers with clear and transparent estimates for the work requested.
- Adjust estimates based on customer needs, additional services, or unforeseen challenges.
- Communicate with the operations team to schedule, reschedule, or adjust job timelines.
- Ensure jobs are priced in alignment with company pricing guidelines to maintain profitability.
- Document pricing breakdowns, customer approvals, and scheduling details for internal tracking.
Safety & Compliance:
- Follow all workplace safety procedures and wear appropriate personal protective equipment (PPE).
- Ensure compliance with local building codes and company policies.
- Maintain a clean and organized work environment to prevent hazards.
Customer Interaction & Service:
- Communicate clearly and professionally with clients regarding job scope, progress, and expectations.
- Provide excellent customer service and maintain a friendly, professional demeanor.
- Address customer concerns or questions and escalate issues to management when needed.
- Follow up with customers post-job to ensure satisfaction and generate repeat business or referrals.
Job Documentation & Reporting:
- Complete work orders, job checklists, and service reports accurately.
- Document materials used, time spent, and additional costs associated with each job.
- Ensure all job details, including pricing breakdowns and customer approvals, are properly recorded for invoicing.
Vehicle & Equipment Management:
- Properly maintain and use company tools, equipment, and vehicles.
- Ensure company take-home vehicles are clean and properly maintained.
- Track inventory of supplies and request replenishment when needed.
Qualifications & Requirements:
Education & Experience:
- High school diploma or equivalent required.
- Minimum of 2 years of experience in general handyman work, maintenance, or a skilled trade.
- Experience in residential and/or commercial property maintenance preferred.
Technical Skills:
- Proficiency in basic plumbing, electrical work, carpentry, and general home repair.
- Ability to accurately estimate labor and material costs for small-to-medium-sized jobs.
- Experience with job scheduling software or ability to learn company scheduling systems.
- I am skilled in using hand tools, power tools, and diagnostic equipment.
Soft Skills:
- Strong problem-solving and troubleshooting skills.
- Excellent time management and organizational abilities.
- Effective communication and customer service skills.
- Ability to work independently and as part of a team.
- Ability to sell and upsell services based on customer needs.
Physical Requirements:
- Ability to lift up to 50 lbs and work in various weather conditions.
- Ability to stand, walk, kneel, bend, and climb ladders as needed.
- Comfortable working in tight spaces or at heights when necessary.
Job Expectations & Performance Metrics:
- Complete assigned jobs efficiently within expected timeframes.
- Maintain a customer satisfaction rating of 98% or higher.
- Ensure pricing accuracy with an error rate of less than 5%.
- Successfully collect, schedule, and complete jobs without scheduling conflicts.
- Follow all safety protocols and company policies.
- Maintain proper documentation for all jobs, estimates, and customer interactions.
- Keep company vehicles and tools in good working condition.
Compensation & Benefits:
- Hourly Wage: $22 - $35 per hour (based on experience)
- Performance-Based Bonuses & Incentives
- Company Take-Home Vehicle (For Qualified Employees)
- Steady, Year-Round Work
- Paid Time Off & Holidays
Pay: $22.00 - $35.00 per hour
Benefits:
Education:
- High school or equivalent (Required)
Experience:
- Construction: 2 years (Required)
License/Certification:
- Drivers License (Required)
Ability to Commute:
- Ankeny, IA 50021 (Required)
Work Location: In person
