Shipping and Logistics Coordination:
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Ensure outbound shipments meet customer specifications and internal quality standards.
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Prepare and assign accurate shipping documentation (e.g., LTL, ground, CPU) to corresponding loads.
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Track and prioritize remake orders to meet delivery schedules and quality expectations.
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Weigh and measure pallets for accurate freight quoting and order processing.
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Safely load and unload trucks, verifying orders and ensuring correct driver assignments.
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Monitor shipping workflows and allocate resources to support on-time delivery (OTD).
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Communicate daily shipping plans and progress to team leads and plant leadership.
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Oversee label stations and remake tracking systems for real-time shipping needs.
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Manage incoming/outgoing finished goods carts and maintain proper documentation.
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Issue detailed shipping instructions to team members for consistency and efficiency.
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Follow up on outbound shipments to confirm accurate and timely delivery.
Quality Assurance and Compliance:
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Train and monitor shipping team members to ensure compliance with quality control guidelines.
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Inspect packaged orders to confirm accuracy and adherence to standards.
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Coordinate with production leadership to address incomplete orders or missing components.
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Establish procedures to promptly locate and resolve missing product issues.
Safety:
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Adhere to safety protocols and participate in ongoing training to maintain a secure work environment.
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Follow all location PPE guidelines and 5S principles to optimize workflow and maintain a clean work environment.
Team Collaboration and Communication:
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Foster a collaborative work environment through effective communication and cross-training.
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Provide clear handoff details between shifts to ensure workflow continuity and OTD goals.
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Train team members on accurate order counting and shipping processes.
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Train new staff on job duties, operational procedures, and company policies.
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Use Microsoft Teams and email to communicate updates, needs, and task completion.
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Assist with cart repairs and pallet building to ensure shipping material readiness.
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Step into production roles as needed to support the team and maintain workflow.
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Resolve employee and customer concerns in a timely and professional manner.
System and Process Management:
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Create and distribute daily shipping reports to shift managers and plant leadership.
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Ensure shipping paperwork is completed, initialed, and scanned for invoicing accuracy.
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Utilize inventory and shipping systems (e.g., IMS) to receive POs and manage data entry.
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Prepare and send customer invoices based on shipped orders.
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Order necessary supplies and equipment to support operational continuity.
Other Duties:
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Perform additional responsibilities as directed by management.
Qualifications (Education, Experience, & Skills Required)
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High School Diploma or GED Equivalent.
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3–5 years of experience in shipping, logistics, or operations in a manufacturing or distribution environment preferred.
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Proven ability to foster a collaborative work environment.
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Strong understanding of shipping processes, documentation, and logistics systems.
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Experience with inventory management systems (e.g., IMS) and timekeeping platforms.
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Proficient in Microsoft Office Suite, particularly Excel, Outlook, and Teams.
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Knowledge of quality control standards and packaging requirements in a production setting.
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Ability to analyze issues, resolve concerns, and follow through on outstanding items.
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Forklift certification or willingness to obtain one strongly preferred.
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Excellent verbal and written communication skills.
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Strong time management and organizational skills, with the ability to manage multiple priorities in a fast-paced environment.
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Working knowledge of OSHA regulations and emergency response procedures preferred.
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Detail-oriented with a commitment to accuracy and compliance in documentation and reporting.
#ZR
