Compensation starting at $65,000 annually
Sponsorship: This position is not eligible for immigration sponsorship.
Formal Application:
The formal application can be found attached to this posting . Please review and complete it to take the next step toward joining our team!
Join Our Team as a Business Portfolio Specialist Community Choice Credit Union!
Are you detail-driven, analytical, and energized by supporting business relationships? We’re looking for a Business Portfolio Specialist to play a critical role in monitoring and supporting an established portfolio of business loans and deposit relationships. This position partners closely with Commercial Lenders and the Business Portfolio Manager to ensure portfolio health, regulatory compliance, and exceptional member service.
This is a highly productive individual contributor role ideal for someone who thrives in a fast-paced, relationship-focused financial environment.
As a Business Portfolio Specialist, you’ll support the full lifecycle of the business loan portfolio, including:
Assist with the annual review process , including collecting and analyzing borrower financial statements
Monitor loan maturities , initiate proactive member outreach, and facilitate timely loan renewals
Maintain assigned portfolios by reviewing monthly financials, past-due reports, and exceptions , and collaborating on resolution strategies
Coordinate and track the collection of financial statements via phone, email, and written correspondence
Serve as a secondary point of contact for business members in partnership with the Commercial Lender
Support business loan servicing needs, including payments, maintenance requests, and general inquiries
Order due diligence items such as appraisals and environmental reports
Attend member visits and loan committee meetings as requested to stay aligned on priorities and pipeline flow
Communicate clearly and consistently with Commercial Lenders to keep files moving efficiently
Contribute to additional projects and responsibilities as assigned
Experience
Skills & Abilities
Ability to read and interpret business financial statements , calculate cash flow, and perform debt service analysis
Strong analytical, organizational, and problem-solving skills
Excellent communication, negotiation, and relationship-building abilities
Knowledge of state and federal lending regulations
Demonstrated professionalism, discretion, and member-centric approach
Ability to work independently while collaborating effectively with cross-functional partners
Proven ability to prioritize, multitask, and adapt in a dynamic environment
This role requires the ability to:
Interpret complex financial and regulatory documentation
Follow detailed written and verbal instructions
Make sound decisions using judgment and policy knowledge
Manage multiple concurrent priorities with accuracy and efficiency
Remain calm, professional, and solution-focused when navigating sensitive member situations
You’ll be a trusted partner in protecting portfolio performance, supporting business growth, and delivering a high standard of service to our business members—making a real impact on the Credit Union’s success.
