Hotel Front Desk Agent
Now Hiring: Hotel Front Desk Agent
We are seeking a friendly, professional, and customer-focused Hotel Front Desk Agent to join our team. The Front Desk Agent serves as the first point of contact for guests and plays a key role in creating a positive and welcoming experience from check-in to check-out.
Responsibilities:
- Greet and welcome guests in a professional and friendly manner
- Check guests in and out efficiently and accurately
- Answer guest questions and provide information about hotel services, amenities, and local attractions
- Manage reservations, cancellations, and room assignments
- Handle incoming phone calls, emails, and text inquiries
- Resolve guest concerns and requests promptly and professionally
- Process payments and maintain accurate guest records
- Coordinate with housekeeping and other departments to ensure guest satisfaction
- Maintain a clean, organized, and professional front desk area
Qualifications:
- Previous customer service, hospitality, or front desk experience preferred
- Strong communication and interpersonal skills
- Ability to multitask and stay organized in a fast-paced environment
- Basic computer skills and ability to learn hotel management software
- Professional appearance and positive attitude
- Dependable, punctual, and team-oriented
- Ability to work flexible schedules, including evenings, weekends, and holidays as needed
What We Offer:
- Competitive pay
- Supportive team environment
- Training provided
If you enjoy helping people and take pride in delivering exceptional customer service, we'd love to hear from you. Apply today and become part of our hospitality team!
Pay: $20.00 per hour
Work Location: In person
