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INFORMATION TECHNOLOGY ASSOCIATE

Department of Health Care Access and Information
Sacramento County, CA

Job Details

Full-time
$4,935 - $8,740 a month
11 days ago

Benefits

Free parking

Qualifications

Data visualization software proficiency
Content creation for technical audiences
CSS
Application systems
Requirements design
Microsoft Power Automate
DocuSign
Triage
Training material drafting
Microsoft Dynamics 365
User training (technical support)
Business intelligence tools
Cloud-based systems
JavaScript
Customer support ticket management
User acceptance testing
System requirements definition
Web applications
E-signature software
Engineering functional testing
1 year
Analysis (software development lifecycle)
Online help documentation
Developing technical user guides
Entry level
HTML
Microsoft Dynamics
Ticketing system technical support

Full Job Description

Job Posting: Power Platform Analyst

Department of Health Care Access and Information

JC-524021

Power Platform Analyst
INFORMATION TECHNOLOGY ASSOCIATE

$4,935.00 - $8,740.00 per Month
New to State candidates will be hired into the minimum salary of the classification or minimum of alternate range when applicable.

Final Filing Date: 7/18/2026

Job Description and Duties

This recruitment has been posted for more vacancies than currently exist as it may be used to fill additional vacancies which may occur within 180 days of the closing of this bulletin.

This position requires the incumbent maintain consistent and regular attendance; communicate effectively (orally and in writing) in dealing with the public and/or other employees; develop and maintain knowledge and skill related to specific tasks, methodologies, materials, tools, and equipment; complete assignments in a timely and efficient manner; and adhere to departmental policies and procedures regarding attendance, leave, and conduct.

Under direction of the Information Technology Supervisor II. The incumbent serves as an entry level Power Platform developer within the Grants Management Group (GMG) within the Power Platform Section (PPS) in the Digital Services Branch (DSB) of the Office of Technology Services (OTS). GMG supports and enhances some of the department’s most critical programs which serve California’s growing healthcare workforce. GMG develops innovative IT solutions utilizing modern platforms and tools such as Microsoft Dynamics 365, Power Automate, Power Apps, Power BI, DocuSign, Adobe Sign, and other cloud-based apps.

Candidates that are new to state service must take the online examination to establish eligibility. The examination can be found at the following link CalCareers.

There is also a Limited Examination & Appointment Program (LEAP) exam available for this classification. Information on the LEAP certification process is available on the Department of Rehabilitation LEAP Certification website.

Take a 2-minute survey to tell us why you applied for HCAI! - https://forms.office.com/g/B6eXh2NKpZ

You will find additional information about the job in the Duty Statement.

Working Conditions

HCAI offers a hybrid telework schedule with a combination of remote and in-office work schedules for CA residents only. The telework policy is subject to change, and additional in-office days may be required and/or minimal notification may be given to report to the worksite if an urgent need arises. If you are interested in maintaining a life/work balance and not dealing with a daily commute, then this position may be for you!

Position Details

Job Code #:

JC-524021

Position #(s):

441-175-1401-XXX

Working Title:

Power Platform Analyst

Classification:

INFORMATION TECHNOLOGY ASSOCIATE

$4,935.00 - $6,614.00 A

$5,424.00 - $7,270.00 B

$5,930.00 - $7,947.00 C

$6,521.00 - $8,740.00 D

New to State candidates will be hired into the minimum salary of the classification or minimum of alternate range when applicable.

# of Positions:

Work Location:

Sacramento County

Telework:

Hybrid

Job Type:

Permanent, Full Time

Department Information

California’s Department of Health Care Access and Information ensures healthcare access is provided to Californians where it is needed most. With offices in Sacramento and Los Angeles, we strengthen the state’s healthcare system through facility construction, expanding the health workforce, and providing health information. Our diverse team upholds the values of professionalism, innovation, equity, and service. We can provide you with the tools to start, build, or transition your career while making an impact for all Californians.

At HCAI’s Office of Information Services, we shape conversations and generate impactful insights about California’s healthcare landscape from data submitted to us by hospitals, health plans, prescription drug manufacturers, and California’s health care workforce. These conversations and insights inform policymakers, researchers, community leaders, and the broader health care industry regarding topics such as health care cost transparency, the total cost of care, and health outcomes. Our mission is to expand equitable access to quality, affordable health care for all Californians. Join a dynamic team of technology enthusiasts implementing and maintaining innovative solutions to meet the Department's needs.

HCAI demonstrates a commitment to building an inclusive work environment that promotes diversity, where employees are appreciated, and comfortable as their authentic selves. We value our employees’ skills, experience, and unique perspectives because they enrich our workforce and make us stronger. We embrace and support a culture providing equitable opportunities which empowers health care access and information serving diverse CA populations.

To learn more about HCAI, visit: http://HCAI.ca.gov/

Department Website: http://HCAI.ca.gov/

Special Requirements

Possession of Minimum Qualifications will be verified prior to interview and/or appointment. If you are meeting Minimum Qualifications with education, you must include a copy of your unofficial transcripts and/or license for verification. Official sealed transcripts will be required upon appointment. If it is determined an application does not meet the Minimum Qualifications, the applicant will be withheld from the eligibility list, rendering them inactive and ineligible to be hired for the position. Applicants who have been withheld may file an appeal with the State Personnel Board.

Application Instructions

Completed applications and all required documents must be received or postmarked by the Final Filing Date in order to be considered. Dates printed on Mobile Bar Codes, such as the Quick Response (QR) Codes available at the USPS, are not considered Postmark dates for the purpose of determining timely filing of an application.

Final Filing Date: 7/18/2026

Who May Apply

Individuals who are currently in the classification, eligible for lateral transfer, eligible for reinstatement, have list or LEAP eligibility, are in the process of obtaining list eligibility, or have SROA and/or Surplus eligibility (please attach your letter, if available). SROA and Surplus candidates are given priority; therefore, individuals with other eligibility may be considered in the event no SROA or Surplus candidates apply.

Applications will be screened and only the most qualified applicants will be selected to move forward in the selection process. Applicants must meet the Minimum Qualifications stated in the Classification Specification(s).

How To Apply

Complete Application Packages (including your Examination/Employment Application (STD 678) and applicable or required documents) must be submitted to apply for this Job Posting. Application Packages may be submitted electronically through your CalCareer Account at www.CalCareers.ca.gov. When submitting your application in hard copy, a completed copy of the Application Package listing must be included. If you choose to not apply electronically, a hard copy application package may be submitted through an alternative method listed below:

Address for Mailing Application Packages

You may submit your application and any applicable or required documents to:

Department of Health Care Access and Information

Human Resources Office

Attn: Department of Health Care Access and Information

2020 West El Camino Avenue, Suite 1016

Sacramento, CA 95833

Address for Drop-Off Application Packages

You may drop off your application and any applicable or required documents at:

Department of Health Care Access and Information

Human Resources Office

Department of Health Care Access and Information

2020 West El Camino Avenue, Suite 1016

Sacramento, CA 95833

Drop off at 8th Floor Receptionist, Attention Human Resources

08:00 AM - 05:00 PM

Required Application Package Documents

The following items are required to be submitted with your application. Applicants who do not submit the required items timely may not be considered for this job:

Current version of the State Examination/Employment Application STD Form 678 (when not applying electronically), or the Electronic State Employment Application through your Applicant Account at www.CalCareers.ca.gov. All Experience and Education relating to the Minimum Qualifications listed on the Classification Specification should be included to demonstrate how you meet the Minimum Qualifications for the position.
Resume is optional. It may be included, but is not required.
School Transcripts
Statement of Qualifications - A Statement of Qualifications (SOQ) must be submitted to apply for this position.

Applicants requiring reasonable accommodations for the hiring interview process must request the necessary accommodations if scheduled for a hiring interview. The request should be made at the time of contact to schedule the interview. Questions regarding reasonable accommodations may be directed to the EEO contact listed on this job posting.

Desirable Qualifications

In addition to evaluating each candidate's relative ability, as demonstrated by quality and breadth of experience, the following factors will provide the basis for competitively evaluating each candidate:

3+ years experience with business analysis and requirements gathering for an IT solution.
3+ years experience conducting unit testing, functional testing, and user acceptance testing.
3+ years experience triaging and resolving IT support tickets.
2+ years documenting user stories and bugs.
2+ years experience with Dynamics 365 development / configuration.
1+ years experience with Power Automate and/or Power Apps development / configuration.
1+ years experience creating user guides, technical documentation, knowledge-base articles, or training materials for users.
1+ years experience with web application development.
1+ years programming experience with JavaScript.
1+ years programming experience with CSS and HTML.

Benefits

In addition to competitive public employee wages and a comprehensive benefits package, our employees enjoy meaningful and interesting work that supports access to healthcare.

To learn more about benefits for State employees, visit the Salary and Benefits page on the CalHR website.

HCAI is housed in a state-of-the-art building outside of downtown off Interstate-5. Enjoy a great work environment with many amenities, including FREE PARKING and fully equipped pay-per-charge electric vehicle charging stations. HCAI is close to many dining and shopping choices.

University of California (UC) and California State University (CSU) employees may qualify to transfer their current and previous employment credit to State of California employment through CalPERS. Human Resources can help with this process upon employment or you can reach out to CalPERS for inquiries at (888) 225-7377.

Contact Information

The Human Resources Contact is available to answer questions regarding the position or application process.

Department Website: http://HCAI.ca.gov/

Human Resources Contact:
HCAI Recruitment
(916) 326-3260
[email protected]

Please direct requests for Reasonable Accommodations to the interview scheduler at the time the interview is being scheduled. You may direct any additional questions regarding Reasonable Accommodations or Equal Employment Opportunity for this position(s) to the Department's EEO Office.

EEO Contact:
EEO Office
(916) 326-3261
[email protected]

California Relay Service: 1-800-735-2929 (TTY), 1-800-735-2922 (Voice) TTY is a Telecommunications Device for the Deaf, and is reachable only from phones equipped with a TTY Device.

Additional Application Requirements

You must include: 1) the classification title you are applying for, 2) "JC-#522257", and 3) your source of eligibility (i.e. List Eligibility, Lateral Transfer, Reinstatement, SROA/Surplus) in the “Examination(s) or Job Title(s) for which you applying” section of your application. Applications received without this information may be disqualified.

If you are meeting Minimum Qualifications with education, you MUST include a copy of your unofficial transcripts and/or license for verification. Example: if you are applying for a Staff Services Analyst position based on your Bachelor’s degree, you must attach a copy of your unofficial transcripts showing the conferred date of the degree you obtained. Official sealed transcripts will be required upon appointment. Applicants who fail to provide this information shall be disqualified.

Applications received via email or fax will not be accepted.

Statement of Qualifications

A completed Supplemental Questionnaire is required to apply for this position. Responses to the Supplemental Questionnaire must be your own original work. Applications submitted without a completed Supplemental Questionnaire will not be considered or failure to follow instructions will be cause for disqualification. Resumes and cover letters do not take the place of the Supplemental Questionnaire.

The Supplemental Questionnaire is a separate document that must:

• Include your Name and Job Control number at the top.

• Use Arial 12pt font and be no more than 2 pages.

• Questions must be numbered, restated, and answered.

• Answers must include total years experience and all relevant training/education.

• Answer the following questions:

1. Please describe how your knowledge, skills, experience, and education relate to the qualifications listed in the job description.

2. Describe a time you gathered requirements for an IT solution. How did you go about identifying the requirements, and how did you translate business/user needs into technical details to be implemented by developers?

3. Describe a time you encountered a bug in an IT system you worked on. How did you document and ultimately get the bug fixed, and what was the result?

4. Describe your experience working with Low-Code platforms such as Dynamics 365/PowerPlatform, Salesforce, Bubble, ServiceNow, etc.

Equal Opportunity Employer

The State of California is an equal opportunity employer to all, regardless of age, ancestry, color, disability (mental and physical), exercising the right to family care and medical leave, gender, gender expression, gender identity, genetic information, marital status, medical condition, military or veteran status, national origin, political affiliation, race, religious creed, sex (includes pregnancy, childbirth, breastfeeding and related medical conditions), and sexual orientation.

It is an objective of the State of California to achieve a drug-free work place. Any applicant for state employment will be expected to behave in accordance with this objective because the use of illegal drugs is inconsistent with the law of the State, the rules governing Civil Service, and the special trust placed in public servants.

Job Description and Duties

Working Conditions

Position Details

Department Information

Special Requirements

Application Instructions

Desirable Qualifications

Benefits

Contact Information

Additional Application Requirements

Statement of Qualifications

Equal Opportunity Employer

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