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Office and Patient Coordinator OPC

Clara Barton Hospital & Clinics
Hoisington, KS

Job Details

Benefits

Paid holidays
Health insurance
Dental insurance
Paid time off
Vision insurance
401(k) matching

Qualifications

Caregiving documentation requirements
Electronic health records (EHR) management
Medical insurance coverage verification
Customer service
Medical office experience
Regulatory compliance
Assisting with diagnostic tests and procedures
Working with geriatric patients
Filing
Care documentation
Patient service
Working with seniors
Administrative experience
High school diploma or GED
Insurance medical billing
Temperature monitoring
Care coordination meetings experience
Compliance documentation
Clinical assessment documentation
Personal transportation assistance
Temperature control
Multidisciplinary team collaboration for treatment planning
LPN
Clerical experience
Medical assisting
Patient escort assistance
Patient treatment
Managing patient records
CNA
Patient temperature monitoring

Full Job Description

The office and patient coordinator provides quality administrative and clerical services for program staff and assists Senior Life Solutions patients with care needs. They provide transportation to patients in a provided vehicle, as applicable. The office and patient coordinator’s responsibilities include assisting with insurance verification and billing procedures, providing clerical support to team members, assisting with patient care, and ensuring transportation is safely provided to patients. The office and patient coordinator contributes to positive team dynamics and excellent customer service.

3 Cs:

Care – Provide the best possible patient care
Compliance – Ensure the program operates within all regulations
Community – Become a wonderful addition to your local community

A. Care: All employees are expected to provide the best possible patient care.

Ensure patient care needs are met while at the program.

Ensure completion of the Census report as directed.

Assist patients with completion of consents and patient admission process as directed.

Take patient vital signs as directed.

Complete the daily nursing checklist form as directed.

Assist patients in performing the sit to stand test as directed.

Complete multidisciplinary progress notes for documentation of absences or patient encounters as they occur.

Participate in treatment team meetings and coordination of care.

Coordinate meals and snacks for patients.

Complete medical records including filing and form tracking.

Responsible for inventory of supplies, cleanliness, group room setup.

Responsible for refrigerator logs and necessary action steps for temperature variances.

B. Compliance: Ensure the program operates within all regulations.

Comply with 25-point check list.

Comply with all regulations.

Perform billing functions required for the program as directed.

Ensure patient insurance verification and complete monthly insurance verification forms as directed.

C. Community: Become a wonderful addition to your local community.

Demonstrate an understanding of community education definitions and activities.

Participate in customer service training as it relates to community integration.

Participate in community analysis.

Keep up to date community education contacts as directed.

Participate in cohesive team environment to ensure program success.

Qualifications

Education: High School Diploma or GED.
Certification: CNA, MA or LPN preferred.
Experience: experience in providing care to older adults in hospital or nursing facility environment.
Experience performing secretarial or clerical duties, working with computers and electronic medical records.
Good driving record, comfort with transportation and driving a van.
Experience transporting patients, preferred but not required.
Knowledge of community resources for older adults, familiarity with medical terminology and medical team roles functioning with other hospital departments.

About us:

Senior Life Solutions, an intensive outpatient therapy program designed to meet the unique needs of individuals, typically 65 and older, experiencing depression and/or anxiety related to life changes often associated with aging.

Work-Life Balance:

Monday-Friday
No Weekends
No On-Call
7 Paid Holidays Off Per Year
PTO accrual

Competitive Benefits:

Practically Free Vision & Dental
Practically Free Medical Starting As Low As $70/Month
Matching 401k - vested on day one
Furthering Education Assistance

Working conditions

Office and Patient Coordinator will be exposed to virus, disease, infection from patients.

Physical requirements

While performing the duties of this job, the employee is regularly required to talk and hear. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus. This position required intermittent physical activity, including standing, walking, bending, kneeling, stooping and crouching as well as lifting, driving and supporting patients.

Direct reports

This position has no direct reports.

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