Our goal is to solve problems and deliver results for our clients. At Cloud and Things, you can be a part of transforming the public sector’s IT environment. Our team is on the forefront of helping to solve the government's most complex IT challenges. If you are seeking a role that offers the opportunity to work on rewarding projects, consider a career with Cloud and Things.?
*This is an exempt position. Salary commensurate with experience*
Job Title: Business Analyst
Location: Albany, NY (Hybrid)
Duration: 18 months (with potential for extension)
Start Date: Estimated 10/01/2026
Hourly Rate: W2 $60 - $90/hr
Application Deadline: 7/15/26
Overview:
We are seeking a
Business Analyst who will support our NYS client with the planning, analysis, design, implementation, and deployment of business and technology initiatives for Universal Child Care Consulting and Implementation Support Services. The Business Analyst will collaborate with business stakeholders, project teams, and technical resources to document requirements, analyze business processes, maintain traceability, and help ensure delivered solutions align with program objectives.
Duties:
- Support business analysis activities throughout the project lifecycle, from project initiation through implementation and post-production support.
- Elicit, analyze, document, validate, and prioritize business, functional, technical, and reporting requirements.
- Conduct stakeholder interviews, workshops, and requirements gathering sessions.
- Develop and maintain Business Requirements Documents (BRDs), Functional Requirements Documents (FRDs), user stories, use cases, process flows, and workflows.
- Analyze current-state and future-state business processes and identify opportunities for process improvement.
- Coordinate requirements across project workstreams and maintain requirements traceability throughout the project lifecycle.
- Collaborate with project managers, architects, developers, and testing teams to support solution design, implementation, and deployment.
- Facilitate communication between business stakeholders and technical teams to ensure shared understanding of business needs and project objectives.
- Identify and communicate business impacts, assumptions, dependencies, issues, and risks.
- Support backlog grooming, scope management, project governance, and change request activities.
- Support system integration testing, user acceptance testing, defect management, and validation of delivered functionality.
- Assist with training materials, business procedures, end-user documentation, knowledge transfer, transition, change management, and implementation readiness activities.
Mandatory Qualifications:
- 5+ years of experience as a Business Analyst supporting business and technology initiatives.
- Experience eliciting, analyzing, documenting, validating, and managing business, functional, technical, and reporting requirements.
- Experience developing BRDs, FRDs, user stories, use cases, process flows, workflows, and requirements traceability documentation.
- Experience conducting stakeholder interviews, workshops, and requirements gathering sessions.
- Experience supporting business process modeling, current-state and future-state analysis, and process improvement activities.
- Experience supporting system implementation or modernization projects throughout the project lifecycle.
- Experience collaborating with business stakeholders, technical teams, project managers, architects, developers, and testing teams.
- Experience supporting SIT, UAT, defect management, and validation of delivered functionality.
- Experience working within Agile, Waterfall, and hybrid delivery methodologies.
- Proficiency with JIRA, Azure DevOps, Confluence, Microsoft Office Suite, and Visio.
- Strong written, verbal, analytical, organizational, and facilitation skills.
Desirable Qualifications:
- Experience supporting New York State government consulting engagements.
- Experience supporting Human Services or Health and Human Services programs and initiatives.
- Experience participating in organizational change management and implementation readiness activities.
Educational & Certification Requirements:
- Bachelor's degree in Business Administration, Information Systems, Public Administration, or a related field preferred.
- CBAP, CCBA, ECBA, PMI-PBA, or equivalent Business Analysis certification preferred.
What We Offer:
- Opportunities to lead impactful transformations in the public sector infrastructure.
- Engagement with high-profile government initiatives, supporting meaningful change.
- Professional development through exposure to innovative Agile practices and leadership collaboration.
- A collaborative environment that values ownership, initiative, and continuous learning.
Ready to make a difference?
We’re eager to connect with qualified candidates committed to delivering results and fostering excellence within client projects.
Cloud and Things complies with all applicable federal, state, and local laws regarding recruitment and hiring. All qualified applicants are considered for employment without regard to race,?color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veteran status, or any other category protected by applicable federal, state, or local laws.
AI-Assisted Resume Evaluation Notice
Cloud and Things – Talent Management
Notice to Candidates
Cloud and Things utilizes artificial intelligence (AI) tools to assist our recruiting team in evaluating candidate applications for streamlining; consistency, efficiency, and thoroughness. All hiring decisions are ultimately made by our human recruiting professionals.
How AI Is Used
Our AI tools assist by:
- Analyzing resumes against job requirements
- Supporting our recruiters in candidate data evaluation
- Ensuring consistent review standards across all applications
- Important: AI serves as a support tool only. As noted above, all candidate selection and hiring decisions are made by experienced human recruiters. Your unedited resume will be processed by our AI tools as part of this evaluation.
Your Data and Privacy
Cloud and Things Data Handling:
- Your information is processed securely and used exclusively for recruitment purposes
- Cloud and Things may store your resume in our Applicant Tracking System (ATS) indefinitely for future job matching opportunities
- You may opt out of long-term ATS storage by emailing your name and your request to opt out of storing your resume in the ATS to: [email protected]
- All personal information is handled confidentially in accordance with our privacy policy
AI Tool Data Processing:
- AI processing data is retained for a maximum of 90 days, after which it is deleted
- All data sent to AI tools is encrypted in transit and at rest
- AI tools comply with applicable privacy laws including GDPR and CCPA
- Personal data is anonymized or minimized wherever possible during AI processing
Your Participation
By submitting your application, you acknowledge this notice and consent to AI-assisted evaluation as part of our recruitment process. You may opt out only by choosing not to submit your resume for consideration.
