POSITION SUMMARY: The cashier/food runner is responsible for taking guests’ orders, ringing in orders, taking payment from the guests and bringing prepared food to guests’ tables.
KEY RESPONSIBILITIES:
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Hold the guest as the most important priority at all times; tact, good manners, mature judgement should be used in all guest interactions
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Enthusiastically greet the guest as they walk through the door, making eye contact and smiling
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Take the order listening closely to ensure every order is filled promptly and accurately, educating guests on products offered and using suggestive selling when appropriate
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Ensure orders are entered in the point of sale system accurately
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Operate the cash register and collect payment from the guest
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Deliver the order to our guests, ensuring accuracy by repeating the order detail to the guests
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Thank the guest and invite to return again
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Answer telephones, responding to guest inquiries and assisting with take out orders
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Communicate guest feedback to restaurant management
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Resolve guest concerns politely and quietly, with respect and a sense of urgency
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Understand in-store marketing promotions
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Execute new product rollouts including selling to guests and product execution
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Utilize cash control procedures
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Assist with routine restaurant cleaning responsibilities, including cleaning the cashier area and table bussing
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Other duties as assigned
ESSENTIAL CORE VALUES:
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Integrity – The quality of being honest and having strong moral principles. Having integrity means doing the right thing in a reliable way.
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Teamwork –The process of working collaboratively with a group of people in order to achieve a goal. In order to work as a team, we need to:
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Effectively communicate
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Create efficiency in all we do
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Respect each other
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Foster ideas to make improvements
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Try hard to not offend and try even harder not to be offended
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Excellence – The quality of being outstanding or extremely good. Every employee that comes through the door will come with the mindset to create excellence – not just work.
QUALIFICATIONS/SKILLS:
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Must be friendly and guest service oriented
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Ability to communicate effectively
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Ability to use a Point of Sale system
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Must be able to work in a fast-paced environment and have a sense of urgency
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Ability to work as a team-player
EDUCATION AND/OR EXPERIENCE:
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This position does not have any specific education or experience requirements
ESSENTIAL PHYSICAL FUNCTIONS:
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Ability to stand/walk for 8 hours per day
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Must be able to lift and carry up to 30 lbs
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Will frequently reach, bend, lift, carry, stoop, fine manipulation throughout the shift.
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Must be able to work in both warm and cool environments, indoors and outdoors
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Must be able to tolerate higher levels of noise from restaurant machinery, music, and customers
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Must be able to tolerate potential allergens: peanut products, egg, dairy, gluten, soy, and seafood
UNIFORM:
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Employees are expected to present themselves in a neat, clean, professional manner. This includes wearing a clean uniform, good personal hygiene, clean well-trimmed nails, and no gum chewing while on duty.
BENEFITS & PERKS:
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Great work life balance
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Closed on Sundays
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Closed major holidays – Thanksgiving, Christmas, New Year’s Day, Memorial Day & Labor Day
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Access to Direct Primary Care Health Program
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Paid Time Off
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Retirement Savings Program (IRA) with Employer Match
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Advancement opportunities
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Discounted shift meals
