Job Summary
We are seeking an energetic and organized Receptionist / Appointment Scheduler to join our dynamic team. This vital role serves as the first point of contact for residents and visitors, ensuring a welcoming and professional environment. You will manage incoming calls, coordinate appointments, schedule transportation and handle administrative tasks with efficiency and a friendly attitude. Your proactive approach will help streamline office operations, support customer service excellence, and contribute to a positive experience for everyone who walks through our doors.
Duties
- Greet visitors warmly and professionally, creating a positive first impression.
- Answer multi-line phone systems promptly, directing calls accurately to the appropriate departments or personnel.
- Schedule, confirm, and reschedule appointments using calendar management tools and software.
- Maintain organized files, records, and data entry logs to ensure smooth office operations.
- Support the Business Office Department with completing assigned tasks.
- Support office management by handling basic bookkeeping tasks using QuickBooks or similar software.
- Provide exceptional customer support by addressing inquiries efficiently and courteously, both in person and over the phone.
Skills
- Proven experience in front desk operations, office management, or administrative support.
- Ability to multitask in a fast-paced environment while maintaining attention to detail.
- Strong computer literacy with proficiency in Microsoft Office Suite (Word, Excel, Outlook) and Google Workspace tools.
- Excellent organizational skills with the ability to prioritize tasks effectively and manage time efficiently.
- Bilingual abilities are highly desirable to assist a diverse client base.
- Exceptional phone etiquette and communication skills for handling multi-line phone systems confidently.
- Experience with data entry, filing systems, proofreading documents, and general clerical duties.
- Familiarity with scheduling appointments and transportation a plus but not required.
Join us in delivering outstanding service while supporting our facilities daily operations! We value proactive team players who thrive on organization, communication, and creating positive interactions with residents and visitors alike.
Pay: $21.00 - $26.00 per hour
Benefits:
- 401(k)
- Dental insurance
- Employee assistance program
- Flexible spending account
- Health insurance
- Health savings account
- Life insurance
- Professional development assistance
- Referral program
- Retirement plan
- Tuition reimbursement
- Vision insurance
Work Location: In person
