KNOWLEDGE, SKILLS, ABILITIES AND PERSONAL CHARACTERISTICS: Must possess required knowledge and be able to explain and demonstrate, with or without reasonable accommodations, that the essential functions of the job can be performed.
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Effective communication skills, both written and verbal;
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Ability to work effectively under pressure;
- Confident in handling ambiguity and fluid situations and have an abundance of common sense and pragmatism;
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Ability to work with individuals at all levels in the organization and throw equal enthusiasm behind the more routine, hands-on activities, as well as those requiring a higher profile;
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Organizational skills; must be accurate and attentive to detail;
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Ability to maintain an established work schedule;
- Interpersonal skills to include tact and diplomacy;
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Organizational and planning skills, including attention to detail and follow-through;
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Maintain confidentiality of work related information and materials;
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Establish and maintain effective working relationships;
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Flexibility to accept other duties needed/assigned for the department needs;
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Ability to work cooperatively and collegially with others, consistent with a workplace of dignity and respect and EEO rules and regulations;
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Ability to report to work as scheduled, ready to devote full attention and energy to the important work of LECOM; and
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Ability to accept work directives from managers and supervisors in a respectful and cooperative manner.
MINIMUM QUALIFICATIONS: Education and experience equivalent to: High school diploma or equivalent required. Experience working in a customer service-oriented environment required.
