Description:
General Description
The Bilingual Sales Representative is responsible for promoting the Carlton Farms brand through positive interactions with current and prospective customers, including English- and Spanish-speaking customers. This position requires fluency in both English and Spanish to effectively serve and grow Carlton Farms' bilingual customer base.
Job Duties
-
Help customers find solutions for the products they wish to order, in terms of both timely delivery and desired product.
-
Identify new customer opportunities, present them to the sales manager, and continually grow the business whenever possible.
-
Adhere to pricing from weekly price sheets provided by the sales manager unless otherwise approved. Any exception pricing provided to customers must be agreed upon with the sales manager.
-
Maximize product value by selling the best possible margin product as directed by the sales manager, offering the 2nd or 3rd best option as needed and approved.
-
Make all sales calls to customers in a timely manner.
-
Submit sales orders as they are taken, and reinforce with customers the need to place orders in time to meet the required 3:00 pm cutoff.
-
Make every effort to sell customers something on each call — do not let a customer end a call without ordering.
-
Determine when an in-person visit will improve the customer relationship and communicate that need to the sales manager for discussion.
-
Provide bilingual (English/Spanish) communication support to customers, prospects, and internal teams as needed to ensure clear, accurate service.
Requirements:
Requirements/ Skills
-
Bilingual required — fluent in both English and Spanish (spoken and written).
-
5+ years in a manufacturing or food industry sales position preferred.
-
Excellent verbal and written communication skills.
-
Detail-oriented, analytical, and willing to put in the time needed to meet deadlines.
Technology, Equipment, Certifications (i.e. 10-key, phone, chopper)
-
Strong computer skills required. (Microsoft Office Suite experience required (Word, Excel).
-
Google Suite experience preferred.
-
Salesforce experience preferred.
-
10-key, phone, and fax proficiency.
Physical Requirements/ Working Conditions
-
Ability to sit or stand for prolonged periods while using a computer keyboard, computer monitor, and telephone.
-
Ability to lift, carry, and transport work-related materials that may occasionally weigh up to 25 lbs.
