Apartment Community Manager
Location: Orange County, CA
Salary: $62,400–$74,880 per year
Job Type: Full-time
Position Summary
We are seeking an experienced Community Manager to oversee the daily operations, financial performance, resident relations, and onsite team of a residential community in Orange County.
The ideal candidate is a hands-on leader with strong property management, leasing, financial, and customer-service experience. This position requires someone who can maintain high property standards, lead a successful onsite team, and create a positive living experience for residents.
Essential Duties and Responsibilities
- Meet revenue and occupancy goals by recommending competitive rental rates and implementing effective leasing and marketing strategies.
- Ensure rent, fees, and other amounts are collected and posted accurately and on time.
- Complete regular bank deposits and oversee resident deposit accounting and returns.
- Prepare, manage, and monitor property budgets and financial reports.
- Control property expenses within the approved budget and maintain accurate petty-cash records.
- Review market conditions, economic trends, rental rates, and competitor activity.
- Assist with owner and client relations by conducting property tours, sharing performance updates, and responding professionally to requests.
- Conduct regular inspections of apartments, buildings, grounds, and amenities to ensure safety, cleanliness, and curb appeal.
- Coordinate cleaning, repairs, preventive maintenance, and specialized property projects.
- Review and approve vendor invoices, verify completed work and certificates of insurance, and assign appropriate general-ledger codes.
- Lead the complete make-ready and unit-turnover process to ensure vacant apartments are ready for new residents on schedule.
- Oversee lease administration, lease enforcement, bookkeeping, digital work orders, and other property-management activities.
- Interview, hire, onboard, train, supervise, and evaluate onsite employees.
- Address employee performance and conduct concerns in accordance with company policies and practices.
- Respond promptly and professionally to resident complaints, concerns, and service requests.
- Promote resident satisfaction and retention while ensuring maintenance and service standards are consistently met.
Qualifications and Requirements
- Minimum of three years of residential property management experience.
- At least one year of experience supervising onsite employees.
- Strong sales, marketing, and residential leasing experience is highly preferred.
- Demonstrated ability to lead onsite employees and manage vendor relationships.
- Working knowledge of property budgets, financial reporting, rent collection, bookkeeping, and expense control.
- Proficiency with Microsoft Office and property-management software such as Entrata or a comparable platform.
- Knowledge of Fair Housing, ADA, FCRA, and other applicable housing requirements.
- Strong organizational, problem-solving, decision-making, and time-management skills.
- Excellent written and verbal communication skills.
- Ability to remain professional, adaptable, and responsive in a fast-paced environment.
- Housing-provider or comparable property-management certification is preferred.
- Must possess and maintain a valid California driver’s license as a condition of employment because driving is an essential function of this position.
- Must have access to reliable transportation for property-related travel.
- Ability to travel occasionally for property assistance, training, and business meetings.
- Business-related mileage will be reimbursed in accordance with company policy and applicable California law.
Physical Requirements
- Ability to maintain an active work schedule, including standing, sitting, and walking for extended periods while completing property tours and inspections.
- Ability to push, pull, lift, carry, or maneuver up to 25 pounds independently and up to 50 pounds with assistance, with or without reasonable accommodation.
- Ability to work a flexible schedule based on operational needs, which may include occasional weekends, evenings, or holidays.
- Ability to participate in scheduled on-call emergency rotations.
- All time spent actively responding to property emergencies or performing approved after-hours work must be accurately recorded and will be compensated in accordance with applicable California wage-and-hour requirements.
Compensation and Benefits
The annual salary range for this position is $62,400–$74,880. Actual starting pay will be determined based on relevant experience, qualifications, skills, and other job-related factors.
Eligible employees may receive:
- Medical, dental, vision, and life insurance
- Paid holidays
- Paid sick leave
- Vacation pay
- 401(k) plan with employer match
- Apartment rental discounts
- Leasing commissions, subject to the company’s commission policy
Application Notice
Please submit a current résumé outlining your relevant property management, leasing, customer service, leadership, and bookkeeping experience.
Pay: $62,400.00 - $74,880.00 per year
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee assistance program
- Employee discount
- Health insurance
- Paid time off
- Vision insurance
Work Location: In person
