Overview
We are seeking a dynamic and dedicated Customer Service Representative to join our vibrant health care team! In this role, you will be the frontline ambassador for our organization, providing exceptional support and assistance to our valued customers. Your enthusiasm, organizational skills, and ability to handle multiple tasks with professionalism will drive positive experiences and foster lasting relationships. This paid position offers an exciting opportunity to develop your skills in a fast-paced environment while making a meaningful impact on our clients’ satisfaction.
Duties
- Respond promptly and courteously to customer inquiries via multi-line phone systems, email, and live chat channels
- Manage front desk operations, including greeting visitors, handling incoming calls, and directing them efficiently
- Maintain accurate records through data entry, filing, and updating customer information using EHR
- Assist with office management tasks such as calendar management, appointment scheduling, and document proofreading
- Support administrative functions including bookkeeping, filing, and organizing office supplies
- Provide exceptional customer support by resolving issues promptly and professionally while maintaining excellent phone etiquette
- Collaborate with team members to ensure smooth office operations and uphold high standards of service quality
Experience
- Previous health care office experience or clerical experience demonstrating strong organizational skills and attention to detail
- Proficiency in computer literacy including Microsoft Office Suite (Word, Excel, Outlook), Google Workspace, and data entry tools
- Experience handling multi-line phone systems and providing customer support in a fast-paced environment
- Familiarity with medical receptionist duties or personal assistant experience is advantageous
- Strong time management skills with the ability to prioritize tasks efficiently and maintain professionalism under pressure
Join us in delivering outstanding customer service while advancing your career in a supportive and energetic environment! We are committed to fostering growth, recognizing talent, and ensuring every team member feels valued. This is a paid opportunity designed to empower you with the skills needed for success in office management and customer relations.
Pay: $18.00 - $27.00 per hour
Benefits:
- 401(k)
- Employee discount
- Health insurance
- Retirement plan
Work Location: In person
