Back Servers are team members who help servers in the execution of crafting amazing experiences in the restaurant, and are an integral part of a restaurant’s staff. The job of a back server involves guest facing responsibilities, server assistant responsibilities, and common side work. The position also readies a team member to become a server.
Duties & Responsibilities
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Observe tables and take note of needs (i.e. water refill, pre-bussing, re-sets
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Assist the servers by refilling beverages and water, making coffee and espresso drinks, and running food to the tables
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Assist servers in resetting and bussing tables
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Assist servers by polishing silverware and glassware and keeping server stations stocked
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Inform management of guests who are unhappy with the service as quickly as possible
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Maintain composed, professional and calm attitude at all times
Requirements
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Must possess strong interpersonal skills
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Must be able to communicate with individuals from different backgrounds
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Must possess organizational skills
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Must possess the ability to adapt in a changing environment
Skills
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Communication
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Teamwork Oriented
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Maintains a Good Energy Level
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Thorough and Organized
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Professional
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Punctual
More detail about Andrew Michael Italian Kitchen part of Enjoy A|M Restaurant Group
