Overview
Join our dynamic ABA (Applied Behavior Analysis) Center as an Operations Manager and lead the charge in creating a thriving, efficient, and compliant clinical environment. This pivotal role combines strategic oversight with hands-on management to ensure our center delivers exceptional care while maintaining operational excellence. As the Operations Manager, you will oversee daily administrative functions, foster team development, and ensure adherence to healthcare regulations, all while promoting a positive and productive workplace culture. Your leadership will directly impact the quality of services provided to clients and the overall success of the center.
Responsibilities
- Oversee daily clinic operations, ensuring smooth coordination between clinical staff, administrative teams, and external partners.
- Manage fiscal responsibilities including budgeting, financial management, and resource allocation to optimize operational efficiency.
- Supervise staff recruitment, training, performance evaluations, and human resources functions to build a motivated and competent team.
- Maintain compliance with healthcare regulations such as HIPAA, JCAHO standards, and state-specific health policies.
- Utilize EMR (Electronic Medical Records) systems like eClinicalWorks, Epic, Dentrix, and Eaglesoft for accurate medical records management and reporting.
- Coordinate medical office management tasks including appointment scheduling, billing processes, insurance claims, and medical administrative support.
- Ensure clinic meets quality standards for medical management, acute care protocols, and behavioral health practices.
- Implement office management best practices to streamline workflows and improve patient/client experiences.
- Monitor clinic performance metrics and utilize data analytics to inform strategic decisions.
- Foster a collaborative environment by managing teams as a healthcare practice manager and promoting continuous improvement initiatives.
Experience
- Proven supervisory experience in a healthcare or medical office setting with strong leadership skills.
- Extensive medical office experience with familiarity in managing electronic health records (EHR) systems such as Epic or eClinicalWorks.
- Strong background in fiscal management including budgeting, financial planning, and resource optimization within healthcare facilities.
- Knowledge of healthcare regulations including HIPAA compliance, JCAHO standards, managed care policies, and health regulation policies.
- Experience managing multidisciplinary teams in clinics specializing in behavioral health or similar fields such as nursing or dental offices is highly desirable.
- Familiarity with medical terminology, medical records management, and clinical workflows in acute or hospital care settings.
- Demonstrated ability to lead process improvements using tools like EMR/EHR systems to enhance operational efficiency.
- Excellent communication skills with the ability to coordinate across departments and ensure team alignment on organizational goals.
Join us in shaping an environment where exceptional care meets operational excellence! This role offers an exciting opportunity for a motivated leader passionate about making a difference in behavioral health services while honing their expertise across healthcare management disciplines.
Pay: $17.00 - $19.00 per hour
Work Location: In person
