Parts AdministratorPay & Benefits
$18.00 - $23.00 per hour, depending on experience
In addition to competitive pay, we offer:
- Retirement Plan with Company Match
- Medical, Dental, and Vision Insurance
- Long-Term Disability Insurance
- Paid Holidays
- Paid Time Off (PTO)
- Employee Product Purchase Discounts
Why Boat Specialists?
Boat Specialists has been serving boating enthusiasts since 1976 and has built a reputation as one of California's premier marine dealerships. Our success is driven by an exceptional team of hardworking, customer-focused individuals who take pride in what they do.
Over the last decade, our company has experienced consistent growth, averaging approximately 20% year-over-year. We believe our success comes from investing in both our customers and our employees. Family values, work-life balance, professional development, and teamwork are at the core of our culture.
If you're looking for more than just a job—if you're looking for a long-term career with opportunities to learn, grow, and advance—we'd love to meet you.
Position Summary
The Parts Administrator plays a vital role in supporting our Service, Sales, and Parts Departments. This position is responsible for purchasing, receiving, inventory management, customer service, and order fulfillment while ensuring an exceptional experience for both internal and external customers.
This is an excellent opportunity for someone who is organized, detail-oriented, and enjoys working in a fast-paced environment.
Essential Duties & Responsibilities
- Process and fulfill customer and dealership parts orders
- Manage inventory levels and maintain accurate inventory records
- Receive, stock, and organize incoming shipments
- Process shipping, receiving, returns, warranties, and claims
- Process online orders, including packing and shipping
- Assist technicians in sourcing and ordering required parts
- Provide exceptional customer service by phone, email, and in person
- Process payments, special orders, and returns accurately
- Maintain knowledge of current products, pricing, promotions, and inventory availability
- Assist customers with product selection, compatibility, and technical questions
- Coordinate with Service and Sales Departments to support customer deliveries and after-sale needs
- Maintain a clean, organized, and professional parts department and showroom
- Restock inventory and merchandise displays as needed
- Manage customer communications through the dealership's Kenect platform
- Support parts operations for our second dealership location
- Perform additional duties and special projects as assigned by management
Qualifications & Skills
- Customer service, administrative, retail, inventory, parts, or sales experience is a plus, but not required.
- Entry-level candidates are welcome to apply and will receive training.
- Strong computer and data-entry skills
- Excellent verbal and written communication abilities
- Exceptional customer service skills
- Strong organizational and time-management skills
- Detail-oriented with a high level of accuracy
- Proficiency with Microsoft Excel and other business software
- Ability to multitask and prioritize in a fast-paced environment
- Ability to work independently and as part of a team
- High School Diploma or equivalent required
Physical Requirements
- Ability to stand, walk, bend, kneel, and reach throughout the workday
- Ability to stand for extended periods of time
- Ability to lift, carry, and move boxes and merchandise weighing up to 50 pounds
- Ability to safely move inventory throughout the warehouse and parts department
Job Type: Full-time
Pay: $18.00 - $23.00 per hour
Ability to Commute:
- Ventura, CA 93003 (Required)
Ability to Relocate:
- Ventura, CA 93003: Relocate before starting work (Required)
Work Location: In person
