Assertive Engagement Team Lead
Join a supportive team who values Compassion, Excellence, Collaboration, Inclusion, Hope, & Authenticity!
As our Assertive Engagement (AE) Team Lead, you will ensure that AE services run smoothly, clients receive optimal care, and that services provided are consistent with different scopes of work, service definitions, and MOUs in conjunction with the TCL Program Supervisor.
The AE Team Lead provides direct care services to identified clients, and fill in for vacancies or PTO request to ensure all clients under AE service definition needs are being addressed. This role also includes elements of staff management and development and administrative oversite of program specific tasks.
Interested but not yet certified? We offer a Peer Support Scholarship Program in which we can assist you in obtaining certification upon hire AND cover the cost!
This is a community-based role that covers multiple counties - we provide mileage reimbursement!
Pay
Starting pay for this role is $23.00 per hour.
Schedule
Monday - Friday, flexible daytime hours.
Benefits
Being a part of a non-profit behavioral health organization has some unique benefits, along with our incredible health insurance options. Working here at SouthLight, you will be able to make a difference in people's lives every day, and know that you are a part of inspiring positive change in your community.
You will be eligible for medical benefits the first of the month following your first 30 days. We have options for a standard plan, as well as an HSA with a $100 initial contribution and up to a $25 per paycheck match. You would receive 10 paid holidays as well as PTO hours which would accrue at a rate of 10 hours per month. After 6 months you would be eligible to enroll in our 401(k) plan which has a 4% match. We also provide company paid life insurance, short- and long-term disability, in house and paid training opportunities, and paid credentialing. SouthLight is also an approved employer for the Public Service Loan Forgiveness Program (PSLF).
Job Responsibilities of an Assertive Engagement Team Lead
- Provide supervision to providers, including direct observation and evaluation of model fidelity
- Develop and support providers toward independent practice and to fully meet job requirements (review and certify notes and documentation for staff, as needed)
- Ensure follow up with supervisees’ documents including but not limited to: failed activities, service notes, authorizations, person centered plans, NC TOPPS, etc.
- Conduct a minimum of bi-weekly individual supervision
- Facilitates team meetings
- Responsible for the successful growth of the caseload and management of the different providers
- Aid in development of functional skills (managing medication routines, budgeting skills, learning how to access health care, independent daily living skills, etc.)
- Model recovery values, attitudes, beliefs, and personal action to encourage wellness
- Encourage development of natural supports where possible
- Maintain and submit required documentation (treatment plans, service notes, service authorization requests, required data collection etc.)
- Participate in agency-wide 24/7 crisis phone rotation
Qualifications of an Assertive Engagement Team Lead
Education and Experience
- Min 1 year experience in community intervention and crisis services
- Min 1-3 years' experience working in community mental health setting
Licensure/Certifications
- Active NC Peer Support Certification
- CPR, First Aid, Blood born pathogens trainings, NCI
Knowledge, Skills, and Abilities
- Ability to easily connect with people with profound communication skills
- A constructive approach towards members
- Ability to manage crisis situations both in person and over the phone
- Ability to maintain confidentiality of the information collected from the members and their families
- Considerable knowledge of the dynamics and problems of addiction and current practices of treatment
- Strong commitment to the rights and abilities of each person with a severe and persistent mental illness to live in normal community residences
About SouthLight Healthcare
Tap into your passion at SouthLight Healthcare. Build your career in an environment where your voice, passion and work matters every day. At the core of SouthLight is a commitment to our values, our employees and clients. We strive to be an organization where every colleague can contribute and excel. We are an equal opportunity employer and committed to building a culture that values diversity and inclusion. SouthLight offers competitive opportunities and a robust benefits package.
Founded in 1970, SouthLight Healthcare is one of the area's largest and long-established nonprofit providers of substance use treatment and mental health services. With outpatient and community-based programs, SouthLight provides prevention, education and treatment services in the Triangle and beyond. SouthLight has multiple office locations throughout the Triangle area, serving more than 9,000 clients each year. Services include adult outpatient counseling, Intensive Outpatient Program, Psychiatric Services and Medication Management, Opioid Treatment Program, Court Deferral Program, Peer Support Services, Family Centered Treatment, Community Support Team and a residential treatment program for women and children and more.
We agree not to discriminate against any employee or job applicant because of race, color, religion, national origin, sex. Employment offers are contingent upon a satisfactory pre-employment drug screen. Professional references will be checked and criminal, abuse, driving, and fraud background reports will be obtained. Unsatisfactory results of any of these reports may result in SouthLight withdrawing the offer.
