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Samaritan's Purse is seeking a Senior Custom Systems Analyst to join our Information Technology team, working on-site in Boone, NC (or any other approved on-site location). You can help the ministry transform ideas into impactful technology solutions that advance the work of the Gospel every day! As a Senior Custom Systems Analyst, you will serve as the critical link between ideation and execution, partnering with subject matter experts, program managers, solution architects, and developers to translate business requirements into scalable, custom applications that solve real-world ministry challenges. You will analyze complex needs, define functional solutions, and help guide projects from initial concept through development, ensuring technology aligns with both organizational goals and ministry priorities. Bring your analytical mindset, collaborative approach, and passion for solving problems to a team committed to building innovative solutions that empower ministries around the world. Come and use your gifts daily to advance the Gospel!
** This is an on-site position. Candidates must be able to work from one of the approved office locations listed below. **
Approved Work Locations: Boone, NC; Charlotte, NC; Irving, TX; N. Wilkesboro, NC; Flowery Branch, GA; Aurora, IL; Englewood, CO; Fullerton, CA; Coppell, TX; Windsor Mill, MD
A day in the life of a Senior Custom Systems Analyst:
At Samaritans Purse, the Gospel really is the center of all we do! We start each day with a time of devotions and spend time praying for each other, our staff, and volunteers who serve around the globe.
In the role of Senior Custom Systems Analyst, you will have the opportunity to:
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Maintain your personal relationship with Jesus Christ and be an effective witness for Him.
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Work with ministry areas and program managers to turn basic business requirements into user stories and developable functional and non-functional requirements.
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Work with ministry areas and program managers to document needs, processes, and workflows related to custom applications.
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Work with program managers and ministry areas to prioritize analysis and development activities.
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Lead brainstorming sessions and analysis workshops to gather an understanding of system needs.
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Collaborate with subject matter experts, solution architects, user experience experts, and program managers to design systems that achieve ministry objectives.
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Collaborate with partner teams to build great products and projects.
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Provide technical training on developed solutions to ministry areas, training teams, and program managers.
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Serve alongside quality assurance team members to ensure quality delivery of developed systems.
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Communicate system and business requirements to developers during development kickoff meetings.
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Work cross-functionally to obtain appropriate agreements and approvals for custom development projects.
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All other duties as assigned.
Qualifications & Experience:
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Bachelor's degree in Business, Computer Science, or a related field and ten (10)+ years of experience in business systems analysis, custom software development, enterprise applications, or a related discipline; or an equivalent combination of education and experience.
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Demonstrated analytical and critical-thinking skills with the ability to identify root causes, evaluate alternatives, and recommend practical, scalable solutions to complex business and technical challenges.
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Strong knowledge of business and systems analysis practices, including requirements elicitation, process mapping, gap analysis, user stories, functional and non-functional requirements, and business process improvement.
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Thorough understanding of the Systems Development Lifecycle (SDLC) and Agile/Scrum methodologies, with working knowledge of custom software development principles, application architecture, system integrations, release management, and quality assurance practices.
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Excellent written, verbal, presentation, and facilitation skills with the ability to communicate effectively across technical and non-technical audiences, build consensus among diverse stakeholders, manage multiple concurrent initiatives, mentor team members, and leverage modern technologies, including AI tools and prompt engineering techniques, to improve analysis, documentation, solution design, and overall team productivity.
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12 credit hours of college-level Biblical Studies (required); if not already completed, an opportunity to meet and complete the requirement is available upon hire.
Job Location: (On-Site) Irving, TX; Boone, NC; N. Wilkesboro, NC; Charlotte, NC; Flowery Branch, GA; Aurora, IL; Englewood, CO; Fullerton, CA; Coppell, TX; Windsor Mill, MD
Type: Full-Time
Language Requirement: Fluency in English (required)
Benefits:
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On-site Medical Clinic (staff and dependents)
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Medical, prescription, dental & vision insurance
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Flexible Spending Account (FSA)
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Long-term and Short-term disability insurance
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Paid Family Medical Leave
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Term Life Insurance
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401(k) retirement savings plan
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10 paid holidays
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12 vacation/personal days
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10 sick days
Samaritan's Purse Mission Statement:
Samaritan's Purse is a nondenominational evangelical Christian organization providing spiritual and physical aid to hurting people around the world. Since 1970, Samaritan's Purse has helped meet needs of people who are victims of war, poverty, natural disasters, disease, and famine with the purpose of sharing God's love through His Son, Jesus Christ. The organization serves the Church worldwide to promote the Gospel of the Lord Jesus Christ.
Samaritan's Purse Statement of Faith:
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We believe the Bible to be the inspired, the only infallible, authoritative Word of God. 1 Thessalonians 2:13; 2 Timothy 3:15-17.
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We believe that there is one God, eternally existent in three persons: Father, Son, and Holy Spirit. Matthew 28:19; John 10:30; Ephesians 4:4-6.
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We believe in the deity of the Lord Jesus Christ, in His virgin birth, in His sinless life, in His miracles, in His vicarious and atoning death through His shed blood on the cross, in His bodily resurrection, in His ascension to the right hand of the Father, and in His personal return in power and glory. Matthew 1:23; John 1:1-4 and 1:29; Acts 1:11 and 2:22-24; Romans 8:34; 1 Corinthians 15:3-4; 2 Corinthians 5:21; Philippians 2:5-11; Hebrews 1:1-4 and 4:15.
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We believe that all men everywhere are lost and face the judgment of God, that Jesus Christ is the only way of salvation, and that for the salvation of lost and sinful man, repentance of sin and faith in Jesus Christ results in regeneration by the Holy Spirit. Luke 24:46-47; John 14:6; Acts 4:12; Romans 3:23; 2 Corinthians 5:10-11; Ephesians 1:7 and 2:8-9; Titus 3:4-7.
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We believe in the present ministry of the Holy Spirit, whose indwelling enables the Christian to live a godly life. John 3:5-8; Acts 1:8 and 4:31; Romans 8:9; 1 Corinthians 2:14; Galatians 5:16,17,18; Ephesians 6:12; Colossians 2:6-10.
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We believe in the resurrection of both the saved and the lost; the saved unto the resurrection of eternal life and the lost unto the resurrection of damnation and eternal punishment. 1 Corinthians 15:51-57; Revelation 20:11-15.
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We believe in the spiritual unity of believers in the Lord Jesus Christ and that all true believers are members of His body, the church. 1 Corinthians 12:12, 27; Ephesians 1:22-23.
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We believe that the ministry of evangelism and discipleship a responsibility of all followers of Jesus Christ. Matthew 28:18-20; Acts 1:8; Romans 10:9-15; 1 Peter 3:15.
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We believe Gods plan for human sexuality is to be expressed only within the context of marriage, that God created man and woman as unique biological persons made to complete each other. God instituted monogamous marriage between male and female as the foundation of the family and the basic structure of human society. For this reason, we believe that marriage is exclusively the union of one genetic male and one genetic female. Genesis 2:24; Matthew 19:5-6; Mark 10:6-9; Romans 1:26-27; 1 Corinthians 6:9.
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We believe that we must dedicate ourselves to prayer, to the service of our Lord, to His authority over our lives, and to the ministry of evangelism. Matthew 9:35-38; 22:37-39, 28:18-20; Acts 1:8; Romans 10:9-15 and 12:20-21; Galatians 6:10; Colossians 2:6-10; 1 Peter 3:15.
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We believe that human life is sacred from conception to its natural end; and that we must have concern for the physical and spiritual needs of our fellowmen. Psalm 139:13; Isaiah 49:1; Jeremiah 1:5; Matthew 22:37-39; Romans 12:20-21; Galatians 6:10.
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We believe that God wonderfully and immutably creates each person biological male or female. These two distinct but complementary sexes together reflect the image and likeness of God. Rejection of ones biological sex is a rejection of Gods merciful design and creative order. Genesis 1:26-27;1 Corinthians 6:9; Deuteronomy 22:5
