HVAC Office Manager
Location: In Person
Job Type: Full-Time
Pay: $20 / hour
Join a Growing Pro HVAC Company
We are a team and customer-focused HVAC company providing heating, cooling, and indoor air quality services. We pride ourselves on professionalism, reliability, and great customer service. We love what we do and the people do too.
We are looking for a dependable and organized Office Manager to oversee daily office operations, coordinate technician schedules, and help keep our business running efficiently. This is a great opportunity for someone who enjoys working in a small business environment and wants a stable, long-term position with opportunities to grow.
Job Roles
- Answer incoming calls and provide friendly customer support
- Schedule service calls and coordinate technician dispatch
- Manage customer information and job records in company software (Housecall Pro)
- Prepare and send invoices, collect payments, and process office paperwork
- Apply for and manage municipal contractor licenses, permits, registrations, and bonds required by cities and villages
- Maintain organized office files and customer records
- Assist with social media posts and basic online marketing
- Promote seasonal HVAC services and specials
- Support management and technicians with administrative tasks
What We're Looking For
- Strong phone communication and customer service skills
- Previous office administration or office management experience preferred
- Experience with permits, contractor licensing, or municipal registrations is a plus
- Comfortable working with computers and learning new software systems
- Organized, dependable, and detail-oriented
- Ability to manage multiple tasks in a sometimes fast-paced office environment
Why Work With Us
- Supportive, small-team environment
- Flexible scheduling options
- Paid training provided
- Opportunity to grow with a Pro HVAC company
- Long-term job stability
Benefits
- Employee discount
- Flexible schedule
- Referral program
- Bonus
Work Location: In person
Pay: $20.00 per hour
Benefits:
- Paid time off
- Referral program
Application Question(s):
- Do you have experience scheduling service calls or dispatching technicians?
- Have you ever handled contractor permits, licenses, or municipal registrations?
- Are you comfortable speaking with customers over the phone?
Work Location: In person
