Account Manager at Fiasco Cases
If you love the sound of this job, please submit a tailored cover letter that explains why you are a great fit for the role and why you want to work for Fiasco Cases. We encourage you to think outside the box and tell us what sets you apart!
About the Business
We are coming to Nashville! This is an exciting opportunity to join a growing team as we expand east. We are setting up in Nashville and need entrepreneurial and proactive individuals to help us setup our East Coast base.
We have been based in Los Angeles since 2016. Fiasco Cases is expanding, with operations in the US, New Zealand, and China. We specialize in crafting top-of-the-line cases for live touring events, conference venues, schools, churches, motorsport, medical facilities, armed forces, film, tourism, and more.
We are a team of entrepreneurs, designers, creatives and makers striving to be world leaders in the market we serve. What makes our product stand out is our unique approach to "Truck Packology”; a method that drastically reduces the time needed to move and organize the storage of expensive equipment for industries on the go. Combined with exceptional customer service and superior build quality, our casing solutions are beloved by our customers.
Our team is driven by the desire to make our customers lives better each day on tour.
About the Role
We are looking for motivated sales people to join our team as Account Managers. In this role, you will collaborate closely with both the Los Angeles team and our wider team in New Zealand.
You will play a key role in developing and nurturing customer relationships. Our marketing team will bring you qualified leads, and from there, you’ll guide your customer to find products they actually want and need. With a database of over 4000 potential repeat customers and a dedicated team around you that wants to collectively win you will thrive.
As the main point of contact for our customers, you’ll work closely with them to find customized casing solutions while providing exceptional “Raving Fan” style customer service. This is a fast-paced, multi-tasking role, so strong organizational skills are a must.
This is also a technical sales role where you’ll become deeply knowledgeable about the Fiasco Cases product range and our customers’ needs across various industries. You’ll need to be passionate about problem-solving and providing solutions that help customers succeed.
Additionally, you will manage your sales orders from start to finish, working closely with our dedicated Product Specialist to quote custom jobs, oversee the testing and fitting process, and ensure timely fulfilment.
How to Apply:
If this sounds like the challenge you’ve been waiting for, we want to hear from you! Check out our website at www.fiascocases.com to understand who we are and what we do. In your application, please submit a tailored cover letter that explains why you are a great fit for the role and why you want to work for Fiasco Cases. We encourage you to think outside the box and tell us what sets you apart.
What We’re Looking For:
- Motivated self-starter: You thrive in a critical growth role and are excited by the challenge of helping to shape the future of the business.
- Team player: You work well with others, collaborate effectively, and contribute positively to team culture.
- Relationship builder: You know how to farm and cultivate strong relationships with customers and prospects, turning leads into long-term partners.
- Closer: You know how to seal the deal, but also ensure customer satisfaction and success long after the sale.
- Customer-focused: You’re driven to help prospects find the perfect solution, making sure they get exactly what they need and want.
- Organized and detail-oriented: You’re great at keeping track of multiple conversations and managing administrative tasks without missing a beat.
- Go-getter: You have the grit to go above and beyond to meet customer needs and ensure success.
- Growth mindset: You’re excited about the opportunity to help grow both your role and the company, including refining processes and systems.
Key Tasks
- Maintain and expand relationships with core customers
- Master the sales cycle and effectively close deals
- Understand our product range and how it provides solutions to customers
- Work closely with the Sales and Customer Projects Manager to quote custom jobs
- Oversee the project management side of the role: quote, test fitting, sales fulfilment, invoicing, etc.
- Drive our CRM and sales targets, ensuring timely and efficient follow-through
- Be proactive in attending trade shows and visiting customers
- Provide real-world solutions to our customers, ensuring satisfaction and fostering long-term partnerships
Our Ideal Candidate:
- Has drive, discipline, and a knack for managing details
- Has at least 3 years of experience in Account Management (or equivalent)
- Demonstrates a desire to start, build, and foster lasting sales relationships
- Loves selling solutions and working with the best product on the market
- Is excellent at both farming leads and closing sales
- Has a proven ability to upsell and deliver results on time
- Is tech-savvy with strong computer skills and familiarity with CRMs
Benefits and Perks
- $60,000 - $70,000 base salary + commission
- Technical equipment provided (Apple Computer, iPhone, EarPods)
- Healthcare and IRA Plan
- Opportunity for growth and to implement your ideas
- Great team culture and work environment
Applicants must have the legal right to work in Tennessee.
As this is a new location there may be a season of working from home during the startup phase (3-6 months). When our office is open this role will be expected to work in office full time.
Job Type: Full-time
Pay: $60,000.00 - $70,000.00 per year
Schedule: Monday to Friday
Supplemental Pay:
Experience:
- Account Management: 3 years (Required)
- Outside Sales: 3 years (Preferred)
- Inside Sales: 3 years (Preferred)
- Project Management: 3 years (Preferred)
Work Location: In-person
Job Type: Full-time
Pay: $60,000.00 - $70,000.00 per year
Benefits:
- 401(k)
- Health insurance
- Paid time off
Experience:
- Project management: 3 years (Preferred)
- Account Management: 3 years (Preferred)
- Sales: 3 years (Preferred)
Work Location: In person
