Job Summary:
A Busser is responsible to set and clear restaurant tables; stock a l service stations and assist food servers with table service to ensure total guest satisfaction.
Duties and Responsibilities:
- Practice OSHA (Occupational Safety and Health Administration) standards and comply with a l company safety policies and procedures
- Quickly clear dirty table settings and prepare tables for resetting. Promptly and consistently reset a l service ware as prescribed.
- Maintain stock and cleanliness of stations for a l meal periods with necessary equipment including silverware, linen and condiments. Wipe down booths and chairs, move tables and chairs, and clean floors as necessary.
- Assist servers with food & beverage service to ensure guest satisfaction and smooth running of restaurant flow.
- Transport al dirty tableware from the dining room to the dishwashing area for proper cleaning.
- Perform any general cleaning tasks using standard hotel cleaning products as assigned by the supervisor to adhere to health standards.
- Perform al assigned side work to include replenishing condiments and restocking side stations.
- Perform other duties as requested, such as cleaning unexpected spi ls, handling special guest requests, greeting and seating guests and ensuring guest satisfaction.
- Must maintain a high standard of service and ensure guest satisfaction.
- Assist in keeping the back of the restaurant clean and organized.
- Help fold napkins, keep restaurant linen containers empty, take soiled linen to housekeeping and replenish with fresh linen, re-polish the silverware, set up the back area and to organize the food pick up area.
- Remove dirty dishes as wel as extra settings.
- At the start of each shift ensure tables are set up according to service standards, with clean silverware and glassware.
- Ensure empty tables are cleared and reset as soon as possible after they are vacated.
- Must keep the working area clean and organized at al times.
- Responsible for maintaining appropriate inventory and proper condition of equipment and operating supplies.
- To be fuly aware of the hotel’s licensing, fire and health and safety regulations.
- To perform and assist with any other duties assigned from management.
- The Busser/Dishwasher is responsible for keeping dishes clean and sanitized as we l as keeping the dining room clean and maintained. The Busser/Dishwasher responsibilities include, but are not limited to the following: Wash, rinse, and sanitize a l dishes. Keep dining room tables clean and bussed.
- Perform other duties as assigned
Minimum Qualifications:
- Excellent interpersonal and customer service skills.
- Well organized with ability to take and place food and beverage orders accurately.
- Ability to operate point-of-sale systems.
- Must be able to work mornings, nights, weekends, and holidays
Preferred Qualifications:
- Must be at least 21 years old to serve alcoholic beverages.
- Previous experience as a server preferred.
- Must successfully complete a restaurant training course.
Physical Requirements:
- Prolonged periods of standing and walking.
- Must be able to lift, balance, and carry trays of food weighing up to 25 pounds.
