Position: IT Technical Specialist
Job Responsibilities:
1. IT Equipment Maintenance and Management
Responsible for the installation, maintenance, and troubleshooting of various IT hardware
devices, including:
- Office computers (Windows)
- Office equipment such as printers and scanners
- Barcode scanners, handheld terminals, and other scanning devices
- Video surveillance systems (cameras, NVRs, DVRs, network cabling, etc.)
- Access control and attendance systems (both hardware and software)
- Factory display screens, digital signage, and data dashboards
2. Routine Inspection and Fault Response
- Perform regular inspections of IT hardware equipment to identify and resolve potential issues
- Respond quickly to resolve hardware-related issues reported by frontline employees
3. Basic Network Support
- Assist with basic network cabling, switch port management, and Wi-Fi device maintenance
4. IT Asset Management
- Maintain IT asset records, tracking the procurement, allocation, maintenance, and disposal of equipment
5. Support for IT System
- Assist in executing IT-related projects, including system deployment, data display screen setup, video surveillance expansion, and access control upgrades
6. Networked Production Equipment and Data Support
- Implement and maintain the connection of production equipment to the enterprise network
- Monitor and track the data communication status of connected equipment to ensure realtime data upload and availability
- Perform routine maintenance and servicing of connected equipment to ensure operational stability and data accuracy
- Support on-site diagnosis, issue reporting, and coordination for repairs, aiming to improve equipment uptime and response efficiency
Pay: $55,000.00 - $80,000.00 per year
Benefits:
- 401(k)
- Dental insurance
- Health insurance
- Life insurance
- Paid time off
- Relocation assistance
- Vision insurance
Work Location: In person
