Senior Service Advisor - $85,000 - $105,000+ Per Year
No Weekends | Family-Owned | High-Volume Shop | Growth Opportunity
Tekmetric Experience? ShopFix Trained? You'll move to the front of the line.
We are a growing, family-owned automotive repair facility in Bensalem, PA, looking for an experienced Service Advisor to join our team.
If you're currently at a Service Center and tired of the politics, weekend schedules, and feeling like just another number, this may be the opportunity you've been waiting for.
We're looking for a Seasoned Service Advisor who thrives in a fast-paced environment, loves helping customers, and can confidently manage a high-volume service drive while delivering an exceptional customer experience.
This is not an entry-level position. We're looking for a professional who can lead from the front, stay organized under pressure, and help drive our continued growth.
Why Join Us?
✔ Family-owned business with a strong reputation
✔ Professional, team-oriented work environment
✔ No Saturdays. No Sundays. Ever.
✔ Consistent month-over-month growth
✔ Health insurance available
✔ Ongoing training and development
✔ Modern systems and processes
✔ Opportunity for long-term career growth
✔ Supportive ownership that values its employees
What You'll Do
- Present vehicle inspections and repair recommendations with confidence and professionalism
- Consistently achieve and exceed sales goals through honest recommendations and exceptional customer service
- Build long-term customer relationships that drive repeat business and referrals
- Maintain strong Average Repair Order (ARO) and closing ratios
- Follow up on declined work opportunities and unsold estimates
- Keep a full appointment schedule and maximize shop productivity
- Work closely with our technicians to ensure customers receive accurate recommendations and outstanding service
- Deliver a five-star customer experience from initial phone call to vehicle delivery
- Take ownership of your results and contribute to the growth of the shop
Our Shop
- Over 300 vehicles per month
- Shared between 2 Service Advisors
- Team of 6 Technicians
- Growing operation with strong demand
- Established customer base and excellent reputation
What We're Looking For
- Previous Service Advisor experience required
- Strong sales and customer service skills
- Excellent communication and phone skills
- Organized, detail-oriented, and accountable
- Ability to multitask and perform under pressure
- Positive attitude and team-first mentality
- Leadership qualities and a professional appearance
- Experience handling a high-volume workload
Bonus Points If You Have:
- Tekmetric experience (a HUGE plus)
- Familiarity with ShopFix training and processes
- Experience with digital inspections and modern shop workflows
Compensation & Benefits
- $85,000 - $105,000++ earning potential
- Performance-based compensation plan
- Health Insurance Available
- Ongoing Professional Training
- Monday-Friday Schedule
- 7:30 AM - 6:00 PM
- NO WEEKENDS
This Position IS For You If:
- You enjoy helping customers and solving problems
- You take pride in delivering a world-class experience
- You are motivated by performance and results
- You thrive in a busy, professional environment
- You want to be part of a growing company with a strong culture
To Apply
Tell us:
"What makes you the right person to handle a high-volume service drive while delivering an exceptional customer experience?"
If you're looking for a place where your experience is valued, your weekends are yours, and your career can continue to grow, we'd love to meet you.
Pay: $85,000.00 - $105,000.00 per year
Benefits:
- Employee discount
- Health insurance
- Paid time off
Application Question(s):
- Do you have hands-on experience using Tekmetric Shop Management Software in a Service Advisor role?
Experience:
- Service Writing: 3 years (Required)
License/Certification:
- Drivers License (Required)
Work Location: In person
