Education – High School Diploma or GED equivalent is required.
Experience – A minimum of two (2) years’ relevant experience is preferred.
Licenses & Certification – None
Knowledge & Skills –
Handles incoming calls from patients and the public, makes follow-up calls to patients and provides accurate information. Exchanges pertinent and non-routine information, answers questions and offers guidance via the telephone with individuals on a continual basis.
Work is performed primarily in an office environment equipped with business machines, computers, etc.
Work requires extended periods of sitting, standing and bending, operation of business machines, and some driving. Valid Oklahoma Drivers License is required. Confidence, maturity, and the ability to cope with occasional emotional situations (such as handling complaints) are required.
Satisfactory job performance will be determined by successful execution of the following:
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights (https://www.eeoc.gov/poster) notice from the Department of Labor.
