The part-time Retail Associate is responsible for assisting the manager with day-to-day operations of the second-hand store. The individual will focus on sorting, pricing goods, stocking and preparing donated goods and other products for the sales floor.
ESSENTIAL DUTIES AND RESPONSIBILITIES
- Under the direction of store management, assists with general operations of store. *
-
Greet each co-worker, volunteer, donor and customer in a prompt, friendly, and courteous manner. *
-
Assist customers in locating and/or selecting merchandise. *
-
Process customer sale transactions using cash register, bag merchandise, and thank the customer. *
-
Accurately conduct sales transactions and maintain cash and credit card control by following proper procedures regarding voids, refunds, checks, credit cards, etc. *
-
Maintain the sales floor and inventory in a clean, neat and properly displayed manner. *
- Ensures consistent implementation of store policies including but not limited to the condition and type of inventory accepted; pricing strategies; consignment guidelines; return policy, etc. *
-
Understand and perform all procedures necessary to meet or exceed the weekly sales and production quota for the store. *
-
Provides superior customer service to customers, uses cash registers, and accepts donations. *
-
Remain calm and professional under stressful situations. *
-
Provides donors with a receipt for merchandise, ensuring all applicable Federal and State tax regulations are followed.*
-
Performs other duties as assigned.
Education and Experience:
-
High School Diploma or equivalent.
-
One year's retail sales experience in a retail or second-hand store preferred.
Knowledge, Skills and Abilities:
-
Knowledge of or a capacity to learn merchandising, customer relations, cash register operations
-
Excellent communication skills.
-
Ability to work autonomously and make independent judgments.
-
Must be able to stand for the entire shift.
-
Transport donated goods to designated production area, sales floor, or warehouse.
-
Must be able to lift up to 40 lbs.
