Chai Pani sparked a revolution. Named the 2022 James Beard Outstanding Restaurant in America, we’re on a mission to change the perception of Indian cuisine in America. From the pages of The New York Times to Oprah’s Favorite Things, our groundbreaking approach has captured the nation's imagination and its appetite.
"Chai Pani" means tea and water. It’s shorthand for a humble offering of hospitality. For us, it’s about mind-blasting street food and heartfelt service. We’re building connections, honoring tradition, and serving the world through food, love, and care.
Ready to join a team that’s changing the culinary landscape? If you have a passion for extraordinary service and bold flavors, we want you on this journey with us.
Position Summary: As Floor Support, you keep the dining room humming, bridging the energy of the kitchen with the warmth of the guest experience. You’ll deliver dishes with pride, urgency, and confidence, ensuring that each plate leaves the kitchen looking perfect and arrives at the table feeling personal. And help to maintain a spotless dining room, free from the distraction of errant straw wrappers or empty water glasses, freeing our guests to be fully immersed in their experience. You’re a vital part of the rhythm and flow that defines Chai Pani hospitality.
What this role offers:
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The chance to work with a James Beard Award–winning restaurant group and Chef
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Flexibility, camaraderie, and a culture where your voice matters
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Growth, mentorship, and a community that values excellence and care
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A place to build confidence, and attention to detail
What you offer:
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A genuine love of hospitality and being of service to others
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A growth mindset, and a commitment to upholding a culture of excellence, love and care
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A team-first attitude and a drive to go above and beyond for guests and coworkers alike
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A desire to learn and grow
Physical Demands
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Ability to stand and walk for extended periods of time while overseeing service, events, and daily operations.
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Ability to move frequently throughout the restaurant, including FOH, BOH, and non-public areas, as operational needs require.
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Ability to bend, reach, squat, kneel, and climb stairs as necessary to support operational oversight.
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Ability to lift, carry, push, or pull up to 50 pounds on an occasional basis (e.g., assisting with supplies, equipment, or event setup).
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Ability to work in fast-paced, high-energy environments that may not be climate-controlled, including kitchens and event spaces.
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Exposure to hot equipment and products such as ovens, grills, fryers, and hot holding equipment.
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Ability to work variable schedules, including evenings, weekends, and holidays, based on business needs.
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Ability to maintain focus and sound judgment in high-pressure situations.
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Ability to safely navigate environments with commercial cleaning chemicals and equipment while following established safety procedures.
Benefits:
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Medical, dental, vision, disability, dependent care FSA, and supplemental life insurance (full-time team members)
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Company paid life insurance (full and part-time team members)
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Tip-share program
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Flexible work schedules
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Paid sick days
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Free shift meals
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Employee discount on merch, Spicewalla products, and all of our other restaurant locations in Asheville, Charlotte & Atlanta
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Cash advance program
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Opportunity to apply to annual staff trip to India after 1 year of employment
Giving back is at the heart of Chai Pani's mission. We make a difference when and where we can - from our partnership with an educational non-profit in Mumbai; to feeding the homeless with dignity in our communities; and within our own walls, offering competitive pay, schedules, and benefits that support work-life harmony. We hope you’ll join our team and be a difference-maker too.
